Online complaint YepMe.com took my money and not refunding
Complain ID : JGJN028694 34
Online Order Complaint
Complaint Date : September 19, 2017
hello friends i am a regular buyer at yepme from more then 3 years i have been buying and using cloths and shoes etc from yep me even returned some products as well, their customer care is useless and it takes more then an hour to reach them and if by luck u get to talk to them they will put on hold for an hour again as they don't have any information,
now for my complaint my Order ID 33816524 was placed on 3/8/2017 which was a pair of shoes for my dad, i had some points in my yepme account so i got an discount and paid about 250rs for the pair after making the online payment i was satisfied that i will receive the product in coming 10 days which as it was not my first time with yepme but when i checked my account on 10th i was surprised to know that the order was not even showing in my account i called the customer care and as i said before after an hour of wait somehow i get to talk to one executive and i was told that my order has been cancelled and i will get a refund in coming 20 days i was surprised as i did not receive any email or sms regarding this but there was nothing i can do.. since then today is 19/9/2017 and i have called them many times and about 4 times i was able to talk to their executive but they simply said let me check the details and no one came back even after an hour thanks to jio i was able to make such long calls still now i don't think they want to return the money also i have seen some more complaints like mine online they are taking the money and then cancelling the orders without any intimation or information to the buyer and then they don't even provide any solution or refund basically now they are going to run away with the money i think the site will soon go down and they will stop operations here so beware guys don't buy on yepme even shopclues has a better customer care and policies then yepme..
now for my complaint my Order ID 33816524 was placed on 3/8/2017 which was a pair of shoes for my dad, i had some points in my yepme account so i got an discount and paid about 250rs for the pair after making the online payment i was satisfied that i will receive the product in coming 10 days which as it was not my first time with yepme but when i checked my account on 10th i was surprised to know that the order was not even showing in my account i called the customer care and as i said before after an hour of wait somehow i get to talk to one executive and i was told that my order has been cancelled and i will get a refund in coming 20 days i was surprised as i did not receive any email or sms regarding this but there was nothing i can do.. since then today is 19/9/2017 and i have called them many times and about 4 times i was able to talk to their executive but they simply said let me check the details and no one came back even after an hour thanks to jio i was able to make such long calls still now i don't think they want to return the money also i have seen some more complaints like mine online they are taking the money and then cancelling the orders without any intimation or information to the buyer and then they don't even provide any solution or refund basically now they are going to run away with the money i think the site will soon go down and they will stop operations here so beware guys don't buy on yepme even shopclues has a better customer care and policies then yepme..
Related complaints
-
Winni flowers cheated on me by overcharging and delivering very poor quality productsdeepti / Online Order Complaint / March 14, 2024 / hyderabad / Telanganawww.winni.in order id #402133832812 cheated me by overcharging and then delivering very poor quality products. I ordered for a bouquet on 13th Feb for my husband's birthday. The bouquet was of 8 assorted lilies and winni team charged me rs.1909 for i... -
Cheated by netmedsDeepika Sarfare / Online Order Complaint / February 26, 2024 / Badlapur / MaharashtraI would like to inform you that I had placed order on 20/2/24 on netmeds app for purchase of dermadew baby lotion and spoo shampoo till yesterday the order was reflected in order section but today the order is not shown. Nor my money is refunded nor ... -
Pending Refund against Flipkart 360 Deluxe 3 PC PC 3 Years Total Security productSupriyo Basu / Online Order Complaint / February 11, 2024 / Konnagar / West BengalI bought Order# OD430215283366224100 for Rs 2189.00 Norton 360 Deluxe 3 PC PC 3 Years Total Security (Email Delivery - No CD) on 15-JAN-24 from FLIPKART INTERNET PRIVATE LIMITED Prepaid Order. This product is not delivered within the time limit. Ther... -
Weight Discrepancy for Order No OD429984738004866100Binal Chheda / Online Order Complaint / January 1, 2024 / Mumbai / MaharashtraThe order that has been received is for 400 grams only, whereas what was mentioned at the time of purchase was 900 grams. There was some issue for my cell no connectivity & as per my talk with your executive, I was unable to attach the photos of ... -
Product not delivered and money not refundedDebojyoti Das / Online Order Complaint / December 15, 2023 / Nichlaul / Uttar PradeshI have order products of Rs.1040 from Order me app of Pattanjali. They did not deliver the product and even after repeated calls they just kept shifting the date. And now they have blocked my number. They neither refunded the amount nor delivered the...
-
Online shopping fraudRahul Burman / Online Order Complaint / December 12, 2023 / Surat / GujaratInstagram handle named men_activesport claimed has his shop at surat with WhatsApp number 79778 45466 are carrying out fraud took the payment and didn't deliver the said product have more then 65k sub and are doing scam
Service issue | Complaint | Query | Feedback | Suggestion | Reply