Fake co Ibhejo/ICC Worldwide,Fake products shipped
Complain ID : JGJN042912 26
Nov 9, 2019 - Order# IBSH3176 placed order for two iPhone 7 covers, 1ea Apple leather cover & 1ea Egotude cover.
Nov 9, 2019 - Order prepaid on Razorpay using by Amazon Pay Balance, amount - INR 1,018.30
Nov 18,2019 - Order delivered.
Nov 19,2019 - Sent refund/replacement request with Photos to Ibhejo. Reason - (1) Received fake rubber cover instead of Genuine Apple leather cover (2) Received a dirty, old 7plus Egotude cover instead of new 7.
Nov 20, 2019 - Ibhejo arranged the return delivery through Bluedart, Products picked up from my home, acknowledgement with tracking number provided by Bluedart.
Nov 20, 2019 - Informed Ibhejo that products were picked up from my home. Ibhejo's acknowledgemnet email on the same day said credit will be issued when the products reach their Mumbai hub.
Nov 25, 2019 - Receives call from Ibhejo enquiring why I refused to return the products. I informed the person that Bluedart has already picked the return delivery.
Nov 26, 2019 - Sent an email, reiterating the same message to Ibhejo with Blurdart tracking# 15590298496 which shows that package was received on Nov 22, 2019.
Nov 26, 2019 - Received Acknowledgement email from Ibhejo which says refund will be initiated after products reach their Mumbai hub although tracking info shows they already received the return delivery on Nov 22, 2019.
For Ref: Email communication with support@bhejohelp.zendesk.com, Request no 83413.
I have loaded my voter ID copy into their website for KYC related to international shipment clearance. I hope this is not misused. IBhejo/ ICC Worldwide is not a reliable co.
They sell directly - https://www.ibhejo.com/
Through Amazon India - Profile - https://www.amazon.in/sp?_encoding=UTF8&asin=&isAmazonFulfilled=&isCBA=&marketplaceID=A21TJRUUN4KGV&orderID=&seller=A1JV1LN0Y6K86J&tab=&vasStoreID=
Related complaints
-
4g tab another item writing padSrinivasa murthy / Online Order Complaint / October 25, 2019 / Bangalore / Karnataka4g tab online booking delivery another item weight pad
-
Defective product supplied and not taking returnsVivek / Online Order Complaint / October 20, 2019 / Bangalore / KarnatakaI ordered an apparel from club factory "an online app". There was defective product supplied to me and incorrect size. Their customer care doesn't work and we do not get any updates on our complaints. You can see the ratings on android play store and...
-
ACCOUNT LOCKED WITHOUT PRIOR INTIMATIONTANDULE KRISHNA SAI SWAROOP RAO / Online Order Complaint / August 27, 2019 / Gadag-Betigeri / KarnatakaI HAVE AN ACCOUNT AT FLIPKART WEBSITE AND I AM FLIPKART PLUS MEMBER, REGISTERED E-MAIL ID AT FLIPKART IS tandulessr@gmail.com. I WANT TO BRING TO YOUR KIND NOTICE THAT, ON 24-08-2019 MY ACCOUNT HAS BEEN LOCKED WITH PRIOR INTIMATION AND I HAD CONTACTE...
-
Kashmirbox Badam with shell having no proper badamSobha / Online Order Complaint / August 10, 2019 / Bangalore / KarnatakaI complàined to Kashmir box for the badam packet having no quality , only shell with no badam , shared photos also , customer care shared two invalid codes saying I can buy something else twice it didn't work
-
Non refundable of amount, I have purchased smart watch but received unserviceable and was sent for rAshok Kumar / Online Order Complaint / December 20, 2018 / Bidar / KarnatakaI have purchased smart watch but received unserviceable and was sent for replacement. Fresh Product was sent by zikr but product was not collected by me as no one was available at home. I approached to zookr on 10 Dec 18 for the same and they told me...
-
Cothingshirtsonline.com order a four combo shirts but my product is completely different from the oramol gondhali / Online Order Complaint / June 20, 2018 / Belgaum / Karnatakai order a four combo shirts but my product is completely different from the orignal product ....... i try to call them to return my product but call is not connect to them ... so please help me to back my money ..... NAME AMOL GONDHALI NO 9731998480
Service issue | Complaint | Query | Feedback | Suggestion | Reply