Videocon d2h unable to close my account

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Jago Grahak Jago Complain ID : JGJN039108   56   Complaint's Reply

DTH TV Complaint  Complaint Date : June 13, 2019
  • State :  Telangana
  • City :  hyderabad
  • Address: Gemini Vista, Plot No 1702, Doctors Colony

Complaint Against / To : Videocon d2h

my account in d2h is 175315362.

First of all I am a stupid that taken videocon d2h. Previously I had an issue with d2h as without my notice addons added to my account and after a long discussion they removed from account without any componsation. I am not using d2h from more than 6 months and today unexpectedly recharged the account and got to know that my account is still in active state and my amount 333 will not be refunded. I asked to close my account and what they are saying is videocon d2h is a hell once we enter we cannot go back. I wanted to close my bloody d2h account can I know the process for that.

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    Unable to close my account

    Dear Ravi,

    We would like to inform you that the amount of Rs.333/- has been successfully credited in your d2h account on 13-Jun-2019 and your account is active now. Moreover, you are not eligible for any compensation. Kindly let us know if you need any further assistance.

    Thanks & regards

    July 25, 2019 Team d2h

    Unable to close my account

    Dear Ravi,

    We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.

    Thanks & regards

    June 18, 2019 Team d2h