Videocon d2h unable to close my account
Complain ID : JGJN039108 59 Complaint's Reply
DTH TV Complaint
Complaint Date : June 13, 2019
my account in d2h is 175315362.
First of all I am a stupid that taken videocon d2h. Previously I had an issue with d2h as without my notice addons added to my account and after a long discussion they removed from account without any componsation. I am not using d2h from more than 6 months and today unexpectedly recharged the account and got to know that my account is still in active state and my amount 333 will not be refunded. I asked to close my account and what they are saying is videocon d2h is a hell once we enter we cannot go back. I wanted to close my bloody d2h account can I know the process for that.
First of all I am a stupid that taken videocon d2h. Previously I had an issue with d2h as without my notice addons added to my account and after a long discussion they removed from account without any componsation. I am not using d2h from more than 6 months and today unexpectedly recharged the account and got to know that my account is still in active state and my amount 333 will not be refunded. I asked to close my account and what they are saying is videocon d2h is a hell once we enter we cannot go back. I wanted to close my bloody d2h account can I know the process for that.
Related complaints
-
Consumer complaint Comparedth.com for Oeder Cancellation and refund amountBalraj.S / DTH TV Complaint / April 24, 2019 / Hyderabad / TelanganaHi All, My order no CDT1555740801 on 20th April 2019 but till i haven't get the dth connection so i request to you please cancelled my order and refund my amount Thanks & Regards Balraj.S 9866332587 -
Regarding plan change complaint Airtel.in | Airtel Digital TV ConnectionNikhil khare / DTH TV Complaint / April 5, 2019 / Hyderabad / Telangana31st march 2019, i change my dth plan,generate qr code and send to airtel from my reg. Mobile no, still package plan not change,i tried to customer care appx. 30times, response was not good and said due to upgrade activity the cant help.
-
Not Working For last 6 Days, Regret to state that it is absolutely poor serviceSuresh Marar / DTH TV Complaint / March 27, 2019 / Hyderabad / TelanganaGuys, I have been trying to reach your customer service for the last few days. Regret to state that it is absolutely poor service. The matter remains unresolved I.E., my d2h services not working because of insufficient funds, however, it is the other...
-
Customwr sErvice is bad, was calling the sun direct dth center in godavarikhaniAnonymous / DTH TV Complaint / March 24, 2019 / Godavarikhani / TelanganaFrom yesterday i was calling the sun direct dth center in godavarikhani he asked to call me aftr 1 gr but after 1 hr he is not at all lifting the phone is thia the service u r giving 10tyo the customer....
-
Not able to add channel, I am trying to add channel from last 15 days but notable to addJinesh jain / DTH TV Complaint / February 26, 2019 / Hyderabad / TelanganaI am trying to add channel from last 15 days but notable to add
-
Videocon dth company Not available view of pay network channel. Also deducted Rs.13.66 per day.Jagdish / DTH TV Complaint / February 10, 2019 / Hyedrabad / TelanganaI Jagdish whom videocon dth id no.5236580. I haven't seen all paid channel for this network dth since last 7days.I call daily there Custmer care number but they didn't responded & disconnect immediately. Also I am e-mail them last 4to5 days.they ...
unable to close my account by Team d2h:
(5 of 5)
Dear Ravi,
We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.
Thanks & regards
Unable to close my account by Team d2h:
(5 of 5)
Dear Ravi,
We would like to inform you that the amount of Rs.333/- has been successfully credited in your d2h account on 13-Jun-2019 and your account is active now. Moreover, you are not eligible for any compensation. Kindly let us know if you need any further assistance.
Thanks & regards
Service issue | Complaint | Query | Feedback | Suggestion | Reply