Complaint against ALDO INDIA for exchange and refund refused by Aldo shop phoneix mall lower parel
Complain ID : JGJN022973 30
- State : Maharashtra
- City : Mumbai
- Address: Andheri East
My friends didn't like the sunglasses so I preferred to get it exchanged for a different style.I spent Rs/1000 to & Fro on Transportation to get it exchanged from the same store.I wanted to buy in exchange another sunglasses of a higher value, but to my shock the Manager just simply refused to exchange it.When i asked why she didn't inform me that at the time of buying and why isn't its mentioned on the bill that this product doesn't come under exchange policy she simply said we will take this request as a feedback and forward it but cannot do anything about it.
well definitely she doesn't have a little bit of managerial quality to value time and money of the customers.
The sunglasses packaging was intact, were not used, same store bill, i was buying more value product in exchange( apart from other shopping)but she managed to find an excuse and say NO.
I have attached a copy of my bill on which it is not mentioned that exchange of this product is not possible and also she has written on the bill that I refuse to Exchange this product.
If you guys would have mentioned this on the bill I would have saved my day and money on travelling and the time I am putting now to bring this issue forth.
I request you to kindly look into this matter seriously as now you know its not about the money that I'm putting so much time, its about doing ethical business and not to take customer for granted.
If I don't like any of your product and I want to return/exchange it (not used even once) then I have my full rights.Afterall its my hard earned money and i wont waste even a penny on the things i don't like.
On 12th sep2016 i got an email from the company asking for my contact details,but still ive not received any call or email from them,which clearly shows they are not bothered at all.
Its a very small amount even if i will not get it it wont make much difference,i just want to know about my right.It is small amount today could have been bigger amount too,and then what..what is our right in such cases..
My product amount is 1000/-but the time and effort ive put in it i would like to put my claim amount to Rs5000/-
Hoping to hear your valueless suggestion on this.
Thanks & Regards
AP Shah
Related complaints
-
Instagram seller with id _fashion_clothing_stores_Snehali Gorde / Consumer Rights / February 13, 2024 / / MaharashtraOrder a dress from the seller from instagram Got torn clothes with wrong size and low material quality. Got delivered on 5th of Feb from blue dart big foot retail solution with name Alia fab. Same day requested to raise a return request. They have pr...
-
complaint against The Pacific Holiday World (A Unit of 4r Seasons Holidays Pvt. Ltd.)Rajesh Butta / Consumer Rights / October 28, 2023 / North West Delhi / DelhiWe were invited as 'Guests' on 11-03-2023 and if we attend, we would be given 3 kinds of vouchers for food, movie and hotel stay. This communication was sent on whatsapp from 2 different numbers - 9717412734 and 9582244838. The ordeal started when we...
-
Hume machine sell krke without agreement galat price me.sell krke dona machine diye or material nahiGeeta Parihar / Consumer Rights / August 16, 2023 / Chhindwara / Madhya PradeshHelp us humne dona machine liye Shyam.Interpirses se unhone Hume 60,000 ki machine 1,30,000 me diye uske baad unhone agreement bhi nahi kiye or fir Bina agreement ke unhone material bhi provide nahi krwa rahe or unse baat krne p woh humse badtameezi ...
-
Iam working in Lenskart pvt ltd and as per my company will allow me 50000 rs cashless for c sectionNeha / Consumer Rights / July 4, 2023 / New Delhi / DelhiIam working in Lenskart pvt ltd and as per my company will allow me 50000 rs cashless for c section delivery. Still hospital is denying for that. Very bad tpa panel as misguiding us and asking aditional money to pay . Regards Neha 9873166166
-
About subsequent payment , I a not getting since 3monthsAbhishek Kumar / Consumer Rights / July 4, 2023 / / BiharThe members of DRCC are just wasting our time just by calling everytime .Its request to Niitish Kumar ,please make them to realise their work. I have been waiting for my subsequent payment since 3 months Now my college is going to restricate me .If i...
-
Request to transfer Money into NPS account.Ajay Kumar Jinta / Consumer Rights / June 22, 2023 / Shimla / Himachal PradeshSir/Madam, It is to inform you that the money amounting Rs. 500/- was transferred online through NEFT from Himachal Pradesh (INDIA) vide UTR-UCBAH23172607915 on 21/06/2023 at 15:41:16 (IST). The said amount was the Voluntary contribution made towards...
Service issue | Complaint | Query | Feedback | Suggestion | Reply