My Product is Not Delivered Yet
Complain ID : JGJN057490 60
- State : West Bengal
- City : Kanchrapara
- Address: HOLDING NO 501-OLD, 35, Kabi Guru Rabindra Path, SOUTH, Kanchrapara, West Bengal 743145
I bought a refrigerator on 26.4.22 (Tuesday) from the Great Eastern Retail Private Limited: Kanchrapara, paid them the full amount on the same day, they have no COD option, and told them that I have an urgency I need the delivery on the next day, but they said they can't deliver the product on the next day but they will deliver the product on Thursday. On Thursday no information I got from their side about the delivery status, so I called them that day and the salesperson (Debabrata Banarjee), Contact Number --> +91 8013407271 / +91 7439937006, first told me that they can't tell us when the delivery I will get, just said on the delivery day I will get a dispatch message on my phone number, even they have no order tracking system, after arguing with him, later on, he said within 3/4 days I will get the delivery, so 4th day is Saturday, today, 30.4.22, till now I didn't receive the delivery yet, it is afternoon now. I called them but the salesperson (Debabrata Banarjee) first in the morning said that I will get the delivery today for sure, but now is afternoon, yet I didn't receive any dispatch message from their side, so I called the salesperson again but now he is saying he is not sure and telling me to call him after 30minutes to know whether the delivery today I will get or not. Now after 30minutes I called the salesperson again and now he is saying wait for another day but till now he is not sure when I will get my delivery. What is this? What a so bad, frustrating Delivery Service, Customer service, and Sales Service is this. Such a Frustrating situation for me. They only care about their sales, they have no interest in the delivery of the product, always they are saying something new lie, they are careless about the delivery service, customer service, after-sale service. I have a function in my house and for that, I need the refrigerator and that's why I bought it in hurry.
So I am requesting to you sir/madam please contact them as soon as possible and tell them to give the delivery today, and if not possible today then please give me the delivery tomorrow 1.5.22 (Sunday) for sure, because I have a function in my house. Please help me sir/madam, get me out of this most frustrating situation.
Thanks,
Raja Sekh
Contact Number: +91 7439134091
Related complaints
-
Payment receieved by the company but not confirmirming the order neither issuing refund.Gautam Bagchi / Consumer Forum / June 1, 2021 / Asansol / West BengalPlaced an order for wooden nameplate, payment made by PHONEPE, receieved confirmation mail from their official payment gateway PAYU.IN mentioning transaction ID, which is order ID also...but no confirmation from printvenue..has sent several mails, al...
-
Extra EMI cutting and don't give me 3years grantee certificateChinmoy Mandal / Consumer Forum / November 1, 2020 / / West BengalRespected sir, I am Chinmoy Mandal,s/o Ganesh Chandra Mandal from New town, Chhotadighari, Paschim Burdwan,West Bengal. Sir I have purchased one sumsung LCD from Great estern through Bajaj Finserv August 2019.They finance rs 15000/- by 14 EMI from 02...
-
Customer gift brokar comitionManik Chatterjee / Consumer Forum / August 26, 2020 / Haora / West BengalCustomer gift not delivered due date Brokar comition not delivered
-
Not exchange or refund bad items foodArindam Bagchi / Consumer Forum / July 1, 2020 / Dumdum / West BengalToday (1/7/2020) 19:07:50 I brought banana robusta (₹ 42.84)from reliance fresh Relaince Retail limited kolkata -79 italgacha mainroad store no 2899 bill no -129 When i brought it to home i saw that all the bananas were unripe and immediately i went ...
-
Item missing in delhivery pack (Order no. - OR7013IIB-001A)Bilash Mahanta / Consumer Forum / April 26, 2020 / Barasat / West BengalDear Sir/Madam, I have placed an order on 17th Apr`20 vide order no. OR7013IIB-001A in Medlife App. Where order items have been revised and one medicine was removed since the same is not avilable. After that all rest medicine along with one 500 ml sa...
-
AMC servicing not done after repetitive request - Kutchina - www.kutchina.comRabindra Nath Sinha Roy / Consumer Forum / September 4, 2019 / Barrackpur / West BengalTo avail my pending AMC service number 075166 of my Kutchina chimney,I requested a servicing to your customer care on 27th August, 2019. My case number is 20190114827495. After repeated calls to your customer care,no service person came till 4th Sept...
Service issue | Complaint | Query | Feedback | Suggestion | Reply