ZOOKR.COM Delivered a Defective Smart Watch
Complain ID : JGJN037414 35
Consumer Court
Complaint Date : February 14, 2019
Hello Sir,
Greetings!
I have ordered a smart watch for my kid on 28th of December 2018 and received it on 2nd January 2019 but when I checked it was not working. They said its a touch and have many functions like sim, hd camera etc. but nothing is working in that.
I am unable to charge it, unable to go to any setting or anything like that because the touch screen is not working at all.
I mailed to them at "help@zookr.in" & care@zookr.in and have also tried calling them on "0124 386 4638" but no one has responded properly or till now nobody is responding.
I even tried it today but no one responding to it.
They have done a big fraud to me and for that unworthy, damaged and bad product i paid 1699 and its a very huge loss of us because we are very average people.
Please try to justify our issue and get my amount from them and will be very grateful & thankful to you forever.
Thank you very much in advance.
Regards,
Srinivas
+91 8886444600
Greetings!
I have ordered a smart watch for my kid on 28th of December 2018 and received it on 2nd January 2019 but when I checked it was not working. They said its a touch and have many functions like sim, hd camera etc. but nothing is working in that.
I am unable to charge it, unable to go to any setting or anything like that because the touch screen is not working at all.
I mailed to them at "help@zookr.in" & care@zookr.in and have also tried calling them on "0124 386 4638" but no one has responded properly or till now nobody is responding.
I even tried it today but no one responding to it.
They have done a big fraud to me and for that unworthy, damaged and bad product i paid 1699 and its a very huge loss of us because we are very average people.
Please try to justify our issue and get my amount from them and will be very grateful & thankful to you forever.
Thank you very much in advance.
Regards,
Srinivas
+91 8886444600
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