Star CJ — complaint number, hs2018072000769 order no-: 1024427943 sewing machine
Complain ID : JGJN033069 29
Consumer Complaint
Complaint Date : August 6, 2018
- State : Delhi
- City : West Delhi
- Address: B-37, Vipin Garden
We have received Sewing Machine on 20th july 2018 which is defective and not working at all. Complaint number HS2018072000769, ORDER NO-: 1024427943. I have called complaint department multiple times for the same they are asking us to wait for 2 days and provided number 8860288734 to call Brand Directly for resolution. we called Brand multiple times throughout day but they are not picking phone. it seems we have been cheated as we have given full amount for the same but product delivered is defective. Now if item is Defective then it should be replaced or amount should be refunded. why as a customer we should suffer for the same. They are cheaters.
Already reverse pickup is made 10 days back but no refund provided so far. I have been sending mails and calling as well but I am getting same response that it will take 4-5 days and this is never ending. Star CJ company seems to be cheaters and have tie ups with Brands who are cheaters. I have shared all my bank details with them and even the reverse pickup scan copy way back but they are always dodging me. First they delivered defective sewing Machine and then took so long to Pickup the same and now they are not refunding. People please be aware of this company who are cheating people and seems to be Fraud.
SHOPCJ is cheater company. Customer care people are real cheaters as Still I am waiting for refund and their solution is that every Time I am calling or mailing them asking to wait for 4-5 working days which is never ending. Their reasons are baseless now telling quality check is not done even pickup of defective product is done 10 days back. why quality check is not done they don't have any answer?. I want legal action should be taken against this company so that they cannot cheat anyone in future.
Already reverse pickup is made 10 days back but no refund provided so far. I have been sending mails and calling as well but I am getting same response that it will take 4-5 days and this is never ending. Star CJ company seems to be cheaters and have tie ups with Brands who are cheaters. I have shared all my bank details with them and even the reverse pickup scan copy way back but they are always dodging me. First they delivered defective sewing Machine and then took so long to Pickup the same and now they are not refunding. People please be aware of this company who are cheating people and seems to be Fraud.
SHOPCJ is cheater company. Customer care people are real cheaters as Still I am waiting for refund and their solution is that every Time I am calling or mailing them asking to wait for 4-5 working days which is never ending. Their reasons are baseless now telling quality check is not done even pickup of defective product is done 10 days back. why quality check is not done they don't have any answer?. I want legal action should be taken against this company so that they cannot cheat anyone in future.
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