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Jago Grahak Jago Complain ID : JGJN049410   17  

Consumer Complaint  Complaint Date : November 12, 2020

Complaint Against / To : STRIONLINE.COM Surat

Respected Team,

On 28th October 2020, I visited an online shopping website https://www.strionline.com/. I was impressed by their

nice collection of sarees.

The Company appears to be operating with the name "Raaz * CND Fashion Hub, Surat, Gujarat".

Email IDs are : [email protected], [email protected], [email protected]

Their Telephone contacts are : Ph : 63528 46410, 93276 29279, Customer care 83880 01416, 9883866925

I was thinking of gifting sarees for the Diwali festival. So, on 28th October, I selected and ordered 6 sarees for my wife

and daughters (Order # 6104). I also had made an Advance payment of Rs. 1618.91 to Raaz * CND Fashion Hub,

Surat, Gujarat through their payment portal (Razor Pay).

The Advance payment was done with my Credit card ending with  *** 2773.  The sarees were to be delivered within 7 days.

On 30th Oct, I received an email from a different email ID, namely, [email protected]

Due to this strange happening, I was worried.

• On 30th and 1st Nov, I sent emails to all of their Email IDs, requesting for faster delivery of items. I have not received any reply. I was

worried.
• I made calls to all of the mobile nos several times. But they were not reachable, till date.

Till now, they have not responded to any of my emails. I think I have been cheated by this "Fraudulent Online

Shopping site".

Respected Team, I am an old retired person. I request you for taking strict action on the Fraudulent company to Refund of my

Advance amount of  Rs. 1618.91.

I have attached the order copy or order, credit card Payment, ordered items, etc. I have also

attached a copy of the order for your perusal.

Once again, I thank you and request for the earliest action for the resolution.


Thanking You,

Yours faithfully

JAGADISH KV
Mbl: 9845494570
[email protected]

24, 8th Cross, 1st Main,
Prashanthanagar,
BANGALORE 560079

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