fasttag not working even after 1 month
Complain ID : JGJN043125 31
Complaint
Complaint Date : December 20, 2019
- State : West Bengal
- City : Kolkata
- Address: Flat No 28/12, Manjulika B Housing Complex, Anandapur, P.O +P.S - Anandapur, Kolkata
I have baught a kinetic fasttag (axis bank) on 25/11/2019 near sonapetya toll plaza , purba medinipore with rs 600. The sells person of kinetic fasttag has told me that the fasttag will be activated within 24 hours and I shall received rs 200 in my fasttag wallet. I have added rs 210 in the wallet after buying the tag at that day. But till now whenever I have passed through tollgate they told me " there is no balance in my tag" inspite of that it is shown that rs 210 in my wallet. I cannot contact with kinetic fasttag with their complain no till now, as whenever I have called it told that the no is engaged or out of service. finally after lots of struggle I got a contact no but after several phone and message they told me " they cant do anything regarding the issue". After buying the fasttag no personnel from kinetic fasttag has been shown in that toll plaza till now. I feel very helpless as I cannot contact with them and I feel I am cheated of rs 810 by the kinetic fasttag. Details of my fasttag and my car given below. Please do needful as early as possible.
My name : RUPAM DATTA
My Car No: WB40Q6333
My Phone no : 9748681041
Tag no: 6075290020374059
My email Id:rupam.datta@gmail.com
kinetic fastag contactno: +913340130745
email: contact@kineticfastag.com
kinetic fasttag, MD: 8240581164
My name : RUPAM DATTA
My Car No: WB40Q6333
My Phone no : 9748681041
Tag no: 6075290020374059
My email Id:rupam.datta@gmail.com
kinetic fastag contactno: +913340130745
email: contact@kineticfastag.com
kinetic fasttag, MD: 8240581164
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