Duster service fraud complaint with Renault service centre Malviyanagar
Complain ID : JGJN032528 63
Car Service Complaint
Complaint Date : July 3, 2018
I gave my duster car for service to renault malviyanahar service centre on 28.06.2018. This was a regualar normal service , when i came back to take my car the left door was making sound i told them what happended to this , without any questions they repair the door and it was ok then .
While driving back to home the a/c of the car was giving a lot of heat and was not working properly , they told the relay kit need to be changed but when i had talked to other mechanics they told relay kit cannot affect the ac this much .
Suddenly while driving the temperature of the car increased and the car stopped , i told this issue to them and took the car back to the service station they did a road test of it and suddenly the car stopped at a highway .
We slowly any how reached the service station and now they called the radiator of the car is damaged , gas need to be placed abd many other stuff .
When i gave the car everything was in a great condition and working well , but i dont know what they did in the srvice station and this happened .
They are telling me to pay for these expenses . Which they told around 35-40k .
At no cost i will except this . Instead i will never take the car back and will file a police case againt this .
If my car is not given to me in the condition i gave to them
While driving back to home the a/c of the car was giving a lot of heat and was not working properly , they told the relay kit need to be changed but when i had talked to other mechanics they told relay kit cannot affect the ac this much .
Suddenly while driving the temperature of the car increased and the car stopped , i told this issue to them and took the car back to the service station they did a road test of it and suddenly the car stopped at a highway .
We slowly any how reached the service station and now they called the radiator of the car is damaged , gas need to be placed abd many other stuff .
When i gave the car everything was in a great condition and working well , but i dont know what they did in the srvice station and this happened .
They are telling me to pay for these expenses . Which they told around 35-40k .
At no cost i will except this . Instead i will never take the car back and will file a police case againt this .
If my car is not given to me in the condition i gave to them
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