Uts app local pass related issue
Complain ID : JGJN043836 346 Complaint's Reply
Booking Complaint
Complaint Date : February 15, 2020
- State : Maharashtra
- City : Mumbai
- Address: A3 603 Vaishnavi Park Kalyan East
I booked my local pass from kalyan to thane local train worth 213 money is deduct immediate but there is no pass found on the uts app..kindly help me out
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Falsely fined due to UTS app error by Pratvi Manish Gour:
(5 of 5)
I had booked a ticket from Airoli to dadar from UTS app. My payment was deducted for it and ticket confirmed was displayed on UTS app. However, during ticket check when I opened the UTS app, my ticket wasn't booked even though the payment was deducted. So I had to pay the fine of Rs 260, which is same for the one who has not even booked the ticket. How is same fine justified? If I have booked the ticket but due to some applications error I had to bear loss of Rs 260. Who shall i ask for refund ?
My UTS app not working by Dayanand:
Plz my UTS app recover
UTS ticket issue by Pooja:
(1 of 5)
I had booked ticket from Kalyan to CSMT from UTS app. My payment was deducted for it. But ticket was not displayed on booking history and when I reached out to customer care service they assured that I’ll get my refund within 6-7 working days it’s been over 15 days I haven’t received any refund.
UTS app money deducted but ticket not show by Sumedha Sawant:
I booked my ticket from Vangani to churchgate..my money is deducted ₹60 but not showing ticket.
Regarding uts app by Sanjay mishra:
(1 of 5)
Hi i had formatted my phone i had again downloaded uts app but it is showing app handset change kindly help as i am having my pass in it
Money deducted but season ticket is not booked by Amreen Khan:
Hi, I have booked my one month pass from Goregaon to Lower parel for Rs 130 . Money is deducted from bank account but in UTS app the ticket & amount is shown as pending. kindly assist
Money deducted from bank but season ticket not showing as booked by Priyanka Shinde:
Hi, I have booked one month 1st class pass from Ambivli to Ghatkopar for 825, payment has been deducted from bank successfully but in UTS app it is not showing as booked. Please help.
Money deducted but ticket not booked by Shaikh Mushtaq Ali:
Hi, I had booked season ticket from Vasai to Andheri and Rs 215 got deducted from my bank but the season ticket was not booked. In the past as well this has happened but the money has never been refunded.
UPI transaction id: 354917214358
Money deducted but didn't receive the ticket in UTS app by Mayuri Balasaheb Kumbhar:
Hi,
The amount for the second class season ticket (360 INR) has got deducted from my bank account while making a transaction through the UTS app on 6th May, 2023.
Monedy got deducted from my account but didn't receive the ticket/pass.
On reaching the Chennai customer care, they said it will be refunded in another two days to my bank account but nothing happened. When I try to reach the customer care later, their number itself is out of order.
Kindly take necessary action to refund the amount asap.
Details are as follows:
Mobile number registered on UTS - [protected]
Transaction date: 6th May, 2023.
Amount deducted: Rs. 360 /-
Transaction made via - GPAY payment gateway
Payment for : Booking Second class season ticket Pass for 3 months from Guruteg Bahadur Nagar (GTB) to CSMT
Regards,
Mayuri Kumbhar
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