not returning/refunding against fully damaged or crushed product

Complain ID : JGJN024726   21   Complaint's Reply

Airtel Complaint  Complaint Date : December 2, 2016
I purchased Maggi veg combo pack for Rs348 from Snapdeal, order no.16871853694 on 23 Nov, 2016 my and they shipped me maggi which was fully crushed and about 2-3 packets were open they & also weight of some packets was less than that was written in packet are not making me talk with senior I wasted almost Rs100 on calling them but they are saying refund and return will not be processed even though you will sell useless thing..... No customer relation....... very shame to snapdeal and seller.....
Complaint Against / To: www.snapdeal.com

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    Snapdeal

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    Dear Customer,

    We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous@snapdeal.com in case you require further assistance in the interim.

    Regards,
    Team Snapdeal

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