Vodafone.com Unecessary deduction of money from my account

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Jago Grahak Jago Complain ID : JGJN041340   16  

Vodafone Complaint  Complaint Date : September 9, 2019

Complaint Against / To : Vodafone.com

Myself Anjani Kumar Chaurasiya from varanasi.vodafone stopped my mob. Network and compelled me to change the sim from 3G to 4G and didn't even provided me 4G sim for last 5 months.
And when provided me the sim ie. on 7/9/19 my money wasn't in my account (Rs. 255/-)
I contacted the company then they are saying that I have downloaded Games which is not true coz I use Nokia 1600 set and it's impossible to download game or any thing in it.It's forgery done by the company and they are blaming me.
I just want my money (Rs.250/-) back in my account.

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