Gallivant international - feel like fraud company

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Jago Grahak Jago Complaint ID : JGJN035281   46  

Travel Complaint  Complaint Date : November 8, 2018

Complaint Against / To : Gallivant international

Gallivant international - feel like fraud company

Same thing happened to me as well, i had received following message on my mobile,

Congratulations you have 4 free and confirmd gifts are
1) kitchen artical set.
2) family trip packge.
3) 2 movie tickets.
4) 2 imaigica tickets
Gallivant, lwr grnd flr, phoenix paragon plaza, kurla (W). Attend 45 to 60 mins price distribution program along with ur spouse (Hus+ wife) compulsory.
Code-kv-12
Regard (Keshav.) time : 8 pm

Then i had visited there branch located at well-known phoenix paragon plaza in kurla, looking well setup office and almost 20-30 staff members are working. Then they started telling about their holiday plan at very reasonable price for 3-5 star domestic and international hotels including food and accommodation and pick and drop will be cover in membership plan only you have bare air fare tickets and visa in case of international for 35 days and extra 7 days as complimentary for 2 adult and 2 kids. And also, club facility with no cost. And they said this plan is for today only and they can provide on emi with no interest for 3 years and for limited customer we are providing 1000 grocery coupon (Like dmart) for every month and 2 movie pvr tickets and 2 imagica tickets. So, i thought very reasonable price and i took membership plan of 95k on 21st october 2018 for 5 years pkg. When i come home and searched for the company i found lot of negative feedback and now i am very tensed that this is also fraudster company. When i got to know that there pune branch has already been closed long back but still they mentioned pune branch office in their membership agreement paper and even they are not mentioned any hotels/club and holiday location in their website and not even membership/hotels priced are mention anywhere. Kindly suggest how should i go ahead. Need your suggestion what should i do to get my money back. I called credit card department and already requested for dispute for this payment and bank said they will investigate on this but they would require some genuine report stating what merchant has committed for the service is not offering you on basis of they we have to asked for cancellation or log a complaint in police. But to claim this dispute amount we have only 2 months of period. Even i had talked with many members those had taken their membership plans but didn’t get services. Don’t know what to do next to claim refund of my amount.
Kindly help and looking forward for your help.

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