CUSTOMS/IMMIGRATION DELAYS

  FRAUD ADVISORY SERVICES AS WELL AS FAKE PERFORMANCES     NBPDCL Custumer Care Complaint Number     Satyug Darshan College is Fake and Illegal College, located at Bhupani Village Sec-89 Faridabad.     One97 Communication Custumer Care Complaint Number     Dealership fraud has been cheated without paying back the amount     Videocon D2H offline for 15-20 days and no support     Not solved issue since one month very bad reply     Amount not received lkin home credit wale keh rahe hai paise bhej diye hai     Olx Complain a person cheated my 25000 in the name of NAVEEN SINGH TOMAR (CRPF)     Non-sanction of loan against RPLI Policy No.1757734 - Postal Life Insurance Tambaram SSPO  

Jago Grahak Jago Complain ID : JGJN038735   5  

Travel Complaint  Complaint Date : May 13, 2019
  • State :  Maharashtra
  • City :  Mumbai
  • Address: G1504 Royal Classic Oshiwara Link Road


Respected CM Sir,

I am an NRI working in Abu Dhabi offshore since 27 years and travel every month to Abu Dhabi and back and also to other places abroad. I would like to bring to your notice the hurdles faced by travelers while departing from Indiaand arriving to India at Mumbai airport.

Firstly the Immigration process takes a very long time both while departing and at the arrival. After the immigration during arrival there is a long queue of people with baggage most of the times at the customs although the baggagehas already been screened. After that when the traveler comes out like about after an hour or so of landing, for about 75-100 meters the persons have to carry their baggage and walk through a narrow walkway to take an autorickshaw. Earlier the rickshaw wasavailable immediately at the departure ground floor now after coming out the security personnel have put a narrow barricade which makes it a big torture.

Similarly while departing the immigration process takes a long time and many a times reaching three hours prior the flight is not enough. This is really tough especially for frequent fliers. I have few suggestions as follows:

1. The immigration system to be made biometric at the earliest to reduce the time taken and make the process faster.


2. There should be categories of immigration like people frequent fliers more than certain number of years there should be separate windows.


3. Separate window for immigration charging an additional amount like Rs.250/- or something for people in a hurry and ready to pay to save time.



Vinay Vazirani

Submit Complaints

Review Date :
Reviewed Item : Travel Complaint
Author Rating : 5
Vote
Result 0 votes
Not Useful Happy Somewhat Useful Useful Very Useful

Reply Now Contact

Similar Complaints

    Service issue | Complaint | Query | Feedback | Suggestion | Reply