Defective TV samsung make 40" FHD TV on 2nd oct, 2017 from M/s Reliance Communication
Complain ID : JGJN029622 20
Television TV Complaint
Complaint Date : November 26, 2017
Sir,
I have buy samsung make 40" FHD TV on 2nd oct, 2017 from M/s Reliance Communication, bhiwadi, Dist. Alwar, Rajasthan.
There is Sound break problem in my TV set from day one.
I have analyse for one month, then i complaint to your customer care on 3rd novemeber, 2017 and they suggest to reset my TV setting, i have done the same as per guided by customer care.
But the problem exists, again i am complaned on 18th Nov, 2017 and they arrange the service engineer visit to my home.
Service engineer reached and said, it need a software update. i permited but infortunately pendrivr used for software updation is not running. suddenly, he said it need PCB replacement, means he will come and open the new branded TV and fit the PCB.
I said what will be the surety after PCB change, then he has no reply even same question i asked to customer care then also they have no sure.
I think the experiment is doing to my new and costiest (of that size and model) TV. How i allow him to open my TV.
Please suggest and arrange to proper analyse the problem , give me the surety that after repalcement of this part , this and another problem will never repeat.
Regards
Amandeep Singla
Bhiwadi
M. no. 8290872394
I have buy samsung make 40" FHD TV on 2nd oct, 2017 from M/s Reliance Communication, bhiwadi, Dist. Alwar, Rajasthan.
There is Sound break problem in my TV set from day one.
I have analyse for one month, then i complaint to your customer care on 3rd novemeber, 2017 and they suggest to reset my TV setting, i have done the same as per guided by customer care.
But the problem exists, again i am complaned on 18th Nov, 2017 and they arrange the service engineer visit to my home.
Service engineer reached and said, it need a software update. i permited but infortunately pendrivr used for software updation is not running. suddenly, he said it need PCB replacement, means he will come and open the new branded TV and fit the PCB.
I said what will be the surety after PCB change, then he has no reply even same question i asked to customer care then also they have no sure.
I think the experiment is doing to my new and costiest (of that size and model) TV. How i allow him to open my TV.
Please suggest and arrange to proper analyse the problem , give me the surety that after repalcement of this part , this and another problem will never repeat.
Regards
Amandeep Singla
Bhiwadi
M. no. 8290872394
Related complaints
-
Haier tv not support netflix app and 5g _pollachi girias store -regSumam / Television TV Complaint / March 14, 2024 / Pollachi / Tamil NaduWe have purchased haier tv (32 inch )on 3rd mar24 Sunday , that day sales representative explained about tv , it will support all applications including netflix and Amazon prime and other apps also. After installation, we are tried a lot to connect n... -
TV sound issueSanjeevi kumar / Television TV Complaint / March 3, 2024 / Sivakasi / Tamil NaduI had purchased a tv NVY on 10.09.2023 at Girias, sivakasi show room. Last 10 days tv sound was not come. I had made a compliant orally and service engineer has visited rwice and deficiency was not yet solved. With in six months, the deficiency was o...
-
SONY television not workingDinesh / Television TV Complaint / August 3, 2023 / Hyderabad / TelanganaI have brought the sony television from Bajaj electronics store in 2017 RS 90,000. Now my television not working and raised complaint with SONy for repair service. Technician visited and saying repair od not possible as parts of the model was stopped...
-
BECAUSE OF HEAVY UNBEARABLE BACKGROUND VOICE IN BETWEEN DIALOGUES CREATING LOT OF IRRITATION AND ANJOSEPH VEERENDRA KUMAR / Television TV Complaint / July 17, 2023 / HYDERABAD / TelanganaSir , I DO NOT UDERSTAND HOW YOUR SOUND OR AUDIO DEPARTMENT ALOWS SUCH HUGE AND HEAVY BACK GROUND SOUND BETWEEN THE DIALOGUES OF THE ACTORS , WHICH IS TOTALLY IRRITATING AND CAUSES MENTALY ANGER ON THE SHOWS ESPECIALLY IN TELUGU DAILY SERIALS , WHY A...
-
My TCL tv was not switching onSk.feroz baba / Television TV Complaint / May 30, 2023 / Khammam / TelanganaMy TCL tv is not switching on one year only just
-
TV not ONNavneet Singh / Television TV Complaint / March 19, 2023 / Rudrapur-Udham / UttarakhandTV not ON after power on from electric board, no light show on TV LED. So pls attend it and resolve it.
Service issue | Complaint | Query | Feedback | Suggestion | Reply