Complaint Ola Cab broker charged full fare, booked a ola cab from Sion Mumbai to Churchgate
Complain ID : JGJN027158 34 Complaint's Reply
Taxi Complaint
Complaint Date : May 2, 2017
- State : Maharashtra
- City : Mumbai
- Address: Road 29 Sion Fort Hill Garden
I booked a ola cab from Sion Mumbai to Churchgate and cab broke down in Dadar. The driver didn't arrange any alternative cab but claimed full money. I had my family with me and in the interest of safety, I paid. When I called customer care, they refused to accept the complaint and also sent me email that complaint is resolved.
Ola booking CRN number 690826731 driver name Suresh Gaikwad
Ola booking CRN number 690826731 driver name Suresh Gaikwad
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Excess fare from OLA @ Rs 1617 from Goreago to Thane West for 30.3 KM by RAMESH BHATAWDEKAR:
(5 of 5)
Ola charged excess fare @ Rs 1617 for travel between Goregao to Thane.
OLA should have been round Rs 600 to 700.
OLA is not replying to my complaint and making any refund.
=========================
Thursday 24 May'2018
7:03 PM
| | Bombay Exhibition Center, Nesco IT Park |
| 08:45 PM | , Thane West, Thane |
24 May, 2018
|
| ₹1617 |
| CRN1869775516
| Thanks for travelling with us, Ramesh Bhatawdekar |
| Ride Details |
| Satyam NA |
| | 30.3 km 103 min |
| | Mini - Grey WagonR |
| 07:03 PM | | Bombay Exhibition Center, Nesco IT Park |
| 08:45 PM | Thane West, Thane |
| Bill Details |
| Base Fare | | ₹70 |
| Distance Fare |
| First 20 km || ₹160 |
| Last 10.3 km || ₹164.8 |
| Ride Time Fare for 103 min ||₹103|
| Fare Increase¹ | ₹970.71 |
| Ride Fare | | ₹1468.51 |
| Toll/Parking Fee | | ₹35 |
| Taxes | | ₹113.36 |
| Total Bill (rounded off) |
| ₹1617 |
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