refund issue

Complain ID : JGJN060372   24  

Reliance Complaint  Complaint Date : November 22, 2022
To whomsoever concerned,
   On 19-11-2022 I visited Reliance Fresh showroom, Peroorkada, Thiruvananthapuram, Kerala to purchase some fruits and made a purchase for Rs 86.36 and paid through my Canara Bank account 0821101290678 by scanning QR code through my bank application and got debited from my account which was shown to all concerned persons (my mobile number is 9400046663) not out of my fault it did not reflect on your side and hence again I was made to pay and this time I made the payment for the same amount vide my debit card issued to my another Canara Bank account 2966101013028 and and I have contacted my branch who had informed that the amount paid on the first instance is debited and is not reflected back to my account and I had already given my details with your showroom intimating my mobile number since I don't want to spare time visiting your showroom again and again, I was told that they would refund it directly to my bank account through UPI but even after 3 days not a single person had contacted me till date, I really feel ashamed of you people cunning attitude do look into the matter and refund my Rs 86.36 at he earliest to my Canara Bank account 0821101290678 and my mobile number is 9400046663.
Raj Kishore.A

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