Payumoney — refund of my money regarding upi transaction 167624004
Complain ID : JGJN029445 61 Complaint's Reply
- State : Andhra Pradesh
- City : Hyderabad
- Address: Plot No 335, Jal Vayu Vihar(Behind Viswananth Theatre), Kukatpally
I have paid the money to the merchant by UPI option in PayUMoney.
I have been asked to give the UPI username and asked to accept the collect request by ICICI bank. I have accepted the request in my ICICI mobile app and the amount got deducted from the bank.
The Details are
Time of Transaction : 2017-10-26 14:22:09.0
UPI Ref. No.: 729917752525
PayUMoney Payment ID: 167624004
Amount: 799 INR
Merchant Order Number: 24123
The amount got deducted in my bank account and the transaction is said to be failed. I have not got the money refunded. I have no clue about what has happened.
I have contacted my bank whihc is ICIC fro which i have made the transaction and it replied me back with the folowing message.
"Dear Customer,
Greetings from ICICI Bank.
IMPS transaction of Rs. 799 initiated on 26-OCT-17 has been credited to the Beneficiary. For more queries, pls contact the beneficiary bank.
Sincerely,
Customer Service Team.
ICICI Bank Limited."
I have contacted axis bank as well and they said they will not be able to help me as i have no account in axis bank
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