Missing package booked Agarwal packers & movers for door to door shifting of my house hold goods
Complain ID : JGJN032433 32 Complaint's Reply
Packers Movers Complaint
Complaint Date : June 26, 2018
- State : Maharashtra
- City : Ambarnath
- Address: A4, Rameshwar Darshan, Shiv Ganga Nagar, Ambernath (E)
I had booked Agarwal packers & movers for door to door shifting of my house hold goods from Goa to Mumbai on 02 may 2018. GC no. 4550393. There were total 14 packages out of which I received only 13 packages in Mumbai. A package containing 4 of my own paintings collection was not delivered. On inquiring I was told by the Mumbai office that it was not received at Mumbai whereas Goa office insisted that it was sent to Mumbai. I have called up Agarwal packers and Movers offices repeatedly but did not get any response. I also mailed to their customer care and Mr. Reddy (supposed to be a senior person who handles complaints) but have not received any response from him as well. it has been almost 2 months and the company is not responding to my query nor are they doing anything about the lost package.
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Complaint redressal by Sudipta Das:
(5 of 5)
Hi,
I wanted to know how does this forum works for looking into issues and resolving them.
Regards,
Sudipta
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