Claim for compensation for lost goods by Deliv Logistics
Complain ID : JGJN053960 95
Packers Movers Complaint
Complaint Date : August 2, 2021
- State : Madhya Pradesh
- City : Indore
It is submitted by the complainant that:
1. The complainant had asked Mr. Srinivas, the owner of Deliv Logistics/ Srinivas Movers and Packers, to pick up and ship luggage from The National University of Advanced Legal Studies, Kochi (683503) to the residence of the complainant at Indore, Madhya Pradesh (452012). The luggage was packed and picked up on March 12, 2021 by Mr. Srinivas.
2. Mr. Srinivas failed to furnish any receipt, regarding the said transaction, even after numerous communications via call and WhatsApp. Finally, after accepting his mistake that the goods were lost, Mr. Srinivas furnished a receipt.
3. The complainant on realising eventually that the goods will never get shipped asked Mr. Srinivas for the return of goods on 23 March 2021 so that they can be shipped by other movers and packers, to which he readily agreed and it was decided that the packing charges as well as transportation charges would be borne to Mr. Srinivas.
4. The luggage was to be picked from Mr. Srinivas’s warehouse on 23 March 2021 and then the gross negligence of Mr. Srinivas was made known to the complainant. The goods were nowhere to be found and were already shipped to some other location.
5. It was found and accepted by Mr. Srinivas over phone call that the goods have already been shipped and there is no whereabout as to where the goods have been shipped.
6. It should be duly noted that the shipment contains very important documents such as original certificates, books, other government documents and notes (prepared by the complainant over a period of 3 years) of the complainant along with other essentials.
7. Mr. Srinivas was asked every other day to trace the location through phone calls, however, the shipment has not been traced till date.
8. Till date, the complainant has deterred from seeking alternative recourse as the complainant understood how the state of operations were, due to the second wave of COVID-19 pandemic and the lockdown which was in place.
9. Through this complaint, the complainant hereby calls upon Mr. Srinivas to compensate the complainant with an amount of Rs. 30000/- only for the lost goods within 10 days of this complaint and Mr. Srinivas shall be fully responsible for the costs and consequences of further actions.
1. The complainant had asked Mr. Srinivas, the owner of Deliv Logistics/ Srinivas Movers and Packers, to pick up and ship luggage from The National University of Advanced Legal Studies, Kochi (683503) to the residence of the complainant at Indore, Madhya Pradesh (452012). The luggage was packed and picked up on March 12, 2021 by Mr. Srinivas.
2. Mr. Srinivas failed to furnish any receipt, regarding the said transaction, even after numerous communications via call and WhatsApp. Finally, after accepting his mistake that the goods were lost, Mr. Srinivas furnished a receipt.
3. The complainant on realising eventually that the goods will never get shipped asked Mr. Srinivas for the return of goods on 23 March 2021 so that they can be shipped by other movers and packers, to which he readily agreed and it was decided that the packing charges as well as transportation charges would be borne to Mr. Srinivas.
4. The luggage was to be picked from Mr. Srinivas’s warehouse on 23 March 2021 and then the gross negligence of Mr. Srinivas was made known to the complainant. The goods were nowhere to be found and were already shipped to some other location.
5. It was found and accepted by Mr. Srinivas over phone call that the goods have already been shipped and there is no whereabout as to where the goods have been shipped.
6. It should be duly noted that the shipment contains very important documents such as original certificates, books, other government documents and notes (prepared by the complainant over a period of 3 years) of the complainant along with other essentials.
7. Mr. Srinivas was asked every other day to trace the location through phone calls, however, the shipment has not been traced till date.
8. Till date, the complainant has deterred from seeking alternative recourse as the complainant understood how the state of operations were, due to the second wave of COVID-19 pandemic and the lockdown which was in place.
9. Through this complaint, the complainant hereby calls upon Mr. Srinivas to compensate the complainant with an amount of Rs. 30000/- only for the lost goods within 10 days of this complaint and Mr. Srinivas shall be fully responsible for the costs and consequences of further actions.
Related complaints
-
Formal Complaint Regarding Overcharging and Unjustified Insurance Fees by Dream Home LogisticsLajwith Singh / Packers Movers Complaint / April 27, 2024 / PimpriChinchwad / MaharashtraI am writing to file a formal complaint against Dream Home Logistics regarding discrepancies in the charges and services provided during my recent relocation. On 28th April, I engaged Dream Home Logistics to assist with the transportation of my belon... -
Regarding to house hold items not provided by royal gold packers and movers AhmedabadPradeep patel / Packers Movers Complaint / April 16, 2024 / Ahmedabad / GujaratDear team, I am Pradeep Patel from Ahmedabad. I was shifting my house hold item R204 umang residency Ahmedabad to Q40 super city mahu Madhya Pradesh. Packers and movers demand for 5000 rs. during discussion. And after shifting of House hold item. Hr ... -
I want to register complaint against packer and mover company. Krishna packer and movers/ Satyam relSandhy / Packers Movers Complaint / August 13, 2023 / Surat / GujaratI booked packer and mover to shift my house hole item from Surat to jamnagar. As discussed with transporter they told me to 50 % price at time of packing and 50% time of delivery. But now they not transfer my item. And asking to pay full money then t... -
Damaged a brand new fridge (even after the insurance)Devanshi Macwan / Packers Movers Complaint / August 10, 2023 / Vadodara / GujaratHello, I bought a brand new fridge, used it 3 months in vadodara and had to shift to bangalore. Contacted Packshifts from Vadodara for transportation. I specifically advised them about the fridge to be very extra careful & informed that the fridg...
-
Been getting harassment calls from magic bricks packers and movers.... unprofessionalSweekruthi / Packers Movers Complaint / July 22, 2023 / Bangalore / KarnatakaI have informed that I wouldn't need their services but every day past 10 days getting a call from1 particular no. and few more from the me office I presume....
-
Complaint against Agarwal Packers and movers ltd.Jaya / Packers Movers Complaint / June 24, 2023 / Kolkata / West BengalWe shifted our household through Agarwal Packers and Movers from Jodhpur to Kolkata and most of our wooden furniture got damaged including Bed,Sofa, and a brand new Coffee Table's Stool, Wall Clock,lamp and a photo frame of lord Shiva which was very ...
Service issue | Complaint | Query | Feedback | Suggestion | Reply