Order status | 1022768457 - ORDER NOT RECEIVED TILL DATE
Complain ID : JGJN061377 109
Online Order Complaint
Complaint Date : February 24, 2023
Dear Team IB,
We had placed an order for two Fellowes Galaxy 500 (Electric Punching) Comb Binder on 17th Feb 2023 vide order no. 1022768457 after confirming with your representative Mr. Shantimoy on whatsapp. Whatsapp chat is attached for your perusal.
We kept waiting for the machines but we never received the machines the next day.
On trying to reach the representative on whatsapp we didn’t get any response. Everytime all we got was this message.
On Monday 21st Feb 2023 we were approached by Mr Gulshan Mudgal ( +91 74281 44293 ) and he confirmed that the vendor had the machines and they will be delivered to us latest by Thursday 23rd Feb 2023 / Friday 24th Feb 2023.
On calling Mr Gulshan Mudgal today Friday 24th Feb 2023 he feigned and showed no knowledge and disconnected the phone even after we call him many times. We also chatted with him on Tuesday 20th Feb 2023 ( Chat Attached ) and he confirmed that the machines will be delivered to us latest by Thursday 23rd Feb 2023 / Friday 24th Feb 2023.
We have no update from Industry Buying and we paid Rs.83,800/- in advance to Industry Buying which is 25% higher than the market price as we needed the machines urgently.
Industry Buying and it’s representatives have let us down and are sitting on our hard earned money. Seems Industry Buying is a scam and there only job is to mislead customers and usurp their money.
We want the machines today Friday 24th Feb 2023 failing which Industry Buying shall have to make good our money alongwith interest and damages and we shall take any and all recourse required for the same.
Awaiting a response from Industry Buying asap and hoping we don’t have to take coercive action.
Thanks
Regards
CA Ashish Bansal
VERY VERY DISAPPOINTED AND FEEL CHEATED
We had placed an order for two Fellowes Galaxy 500 (Electric Punching) Comb Binder on 17th Feb 2023 vide order no. 1022768457 after confirming with your representative Mr. Shantimoy on whatsapp. Whatsapp chat is attached for your perusal.
We kept waiting for the machines but we never received the machines the next day.
On trying to reach the representative on whatsapp we didn’t get any response. Everytime all we got was this message.
On Monday 21st Feb 2023 we were approached by Mr Gulshan Mudgal ( +91 74281 44293 ) and he confirmed that the vendor had the machines and they will be delivered to us latest by Thursday 23rd Feb 2023 / Friday 24th Feb 2023.
On calling Mr Gulshan Mudgal today Friday 24th Feb 2023 he feigned and showed no knowledge and disconnected the phone even after we call him many times. We also chatted with him on Tuesday 20th Feb 2023 ( Chat Attached ) and he confirmed that the machines will be delivered to us latest by Thursday 23rd Feb 2023 / Friday 24th Feb 2023.
We have no update from Industry Buying and we paid Rs.83,800/- in advance to Industry Buying which is 25% higher than the market price as we needed the machines urgently.
Industry Buying and it’s representatives have let us down and are sitting on our hard earned money. Seems Industry Buying is a scam and there only job is to mislead customers and usurp their money.
We want the machines today Friday 24th Feb 2023 failing which Industry Buying shall have to make good our money alongwith interest and damages and we shall take any and all recourse required for the same.
Awaiting a response from Industry Buying asap and hoping we don’t have to take coercive action.
Thanks
Regards
CA Ashish Bansal
VERY VERY DISAPPOINTED AND FEEL CHEATED
Related complaints
-
I have ordered portable air compressor from starsoul.in I have recieved wrong productAmit Jain / Online Order Complaint / January 7, 2023 / South West Delhi / DelhiI have ordered portable air compressor instead of air compressor there is vacuum food sealer when tried to reach customer care no reply from that side I raise my complaint through mail no reply I talked to courier company who delivered product to me ... -
Dtc bus pass but not receivedVivek yadav / Online Order Complaint / December 14, 2022 / South Delhi / DelhiDear sir Recently i applied for bus pass 29 november 2022 and he gave me date to receive bus pass 6 december 2022 but i can't receive the bus pass i make my payment through google pay and my application/reference no. is 7202122266924 please make my m...
-
Not get ordered productGirish Geethamenon / Online Order Complaint / September 22, 2022 / East Delhi / DelhiMy ordered product size& design totally different. Pls, return my money&take ur product.
-
Ajio deducted my money from my paytm wallet and now not refundingVimmi / Online Order Complaint / August 16, 2022 / / DelhiAjio deducted my money from my paytm wallet in the name of an order on 11th of August at 7:56 pm. They deducted money but didn't proceed for the order. I do a transaction ID. Its is clearly showing that the amount has been successfully received in th...
-
industrybuying customer care number 9572755817abisek / Online Order Complaint / June 11, 2022 / New Delhi / Delhiindustrybuying customer care number 9572755817 online store online shopping service any contact information and pement refund request call now...9572755817
-
Payment issueChetan sharma / Online Order Complaint / April 16, 2022 / North East Delhi / DelhiDear sir or management team I have an issue related online payment I have done payment through phone pe to oyo hotel but he is denying for payment he was saying that we don't accept online payment but i have done please support me and refund my amoun...
Service issue | Complaint | Query | Feedback | Suggestion | Reply