COMPLAINT AGAINST IFB INDUSTRIES LTD.

Complain ID : JGJN016081   24  

Online Fraud Complaint  Complaint Date : February 20, 2016
  • State :  HINDUISM
  • City :  Kolkata
  • Address: 32/C PANPARA 5TH LANE, BARRACKPORE, KOLKATA-700123.
Dear Sir/Madam,
This is truly an unexpected experience to the undersigned by an esteemed company like M/S IFB INDUSTRIES LTD.

Before purchasing a new Microwave Oven, I got information from every corner that IFB is No.1 Brand for this product.

Based on the review, I purchased an IFB Microwave Oven (Model : 25BC3, Serial No: 15000905)worth Rs. 11,800.00 on 25.01.2014.

In Aug’2014 under it’s warranty period, it had got the problem in Control Panel and the touch buttons were not working at all. The company persons came and told that the Control Panel has to be replaced. We request him to replace the oven, since it was very new & not working at all. He replaced the control panel and insisted us to purchase one external Electrical Cut Out worth Rs. 1200.00 to avoid the problem in future and we purchased the same even the oven was on it’s warranty period.

Again the same problem occurred in Aug’2015. This time also the newly replaced Control panel was not working. The company person come and again replace the Control Panel by Charging Rs. 2260.00.

Our patience lost when again the Start Button of the Control panel again failed to work in Feb’2016. This time again company person came & told us to replace the existing Panel with button system which will approximately cost Rs. 2000.00. But we refrained to do so since we have already expend Rs. 3500.00 for repairing of the oven worth Rs. 11,800.00 and the repairing become recurring.

My question to M/S IFB INDUSTRIES LTD. are

1. Why not such a defective product was made to sell by the company.

2. Why not the defective product was replaced during warranty period even after repeated request.

3. How the company will compensate my loss of around Rs. 14,300.

Reply Now Contact Share

Related complaints

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    Consumer's reply and reviews

    It's entertains complaints where the value of goods or services paid as consideration does not exceed rupees one crore.

    I am traveling in the bus number 548-DL1PD3568 and the driver and conductor of the bus are misbehaving with the passengers and not stopping at the bus stop.So please I request that the driver and conductor should be taught how to talk to girls at thi...

    Asha

    March 28, 2024

    I have travelling to Mangaluru exp.I am in S4 coach and there are some group of people create very much noise in train which is unbearable in sleeper coach..we need to sleep

    Om parte

    March 28, 2024

    Please Cancel license Of Hotel

    SUNIL RATHOD

    March 27, 2024

    A Vibrant Rant About Onlyfans Pornstars Pornstar Kayleigh Wanless

    Marlene

    March 27, 2024

    Out side House No. 475 Sector 15A, Faridabad, the sewer manhole is over flowing since last more than a week. It is causing health problem to the residents of the house. Some one will have to be admitted to the hospital because of the dirt spread out ...

    CA Ajeet Singh Patwa

    March 27, 2024

    My name mohan add. C2278 sanjay colony bhati mines new delhi 110074 Bus no. DL51EV4243 Route no. 434 My 2 kids and 2 friends are sitting in the bus and the total ticket price will be 10RS but conductor ask to get extra charge and don't issue the tick...

    Mohan

    March 26, 2024

    Model no Rt34c4522BX porchase on Great eastern Sinthee invoice noW1324/2324/20493 dated 21/03/2024 but goods front side scratch and colour faid please replace as soon as possible. Contact no 9804640642

    Suvrabrata Goswami

    March 26, 2024

    Worst service of Flipkart. Support Us

    Palak Jain

    March 25, 2024

    I had booked a season ticket on 5th March ..Payment deducted through UPI ...ticket was visible on first day ..now it's not showing ...transaction history too seemed eraised ..However I still have the traction proof on UPI

    Sneha

    March 25, 2024

    Delhi darwaja bhar near aabkari thana santoshi tample alwar

    Manoj Kumar meena

    March 23, 2024