Complaint for Mental Harassment and agony caused by Samsung Ghaziabad
Complain ID : JGJN022961 22
- State : Uttar Pradesh
- City : Ghaziabad
- Address: Shalimar Garden Ext 1
As reported to them we had never taken our phone in any moisture prone area. Despite constant followups they have stopped reverting back to our messages and queries over social media.
There people were so adamant and unruly that they asked us to go to consumer court or do a FIR as they said they don't care. which is now visible as we have no response from last 1 month. They still haven't fixed nor returned our phone.
My humble submission to you is to look into the common mans plight. these MNC's take cover of loop holes and make us suffer. I am frustrated and feel mentally harassed by the way they have handled the issue.
P.S. The phone faced the same issue post it was submitted back to us for which we resubmitted, we received no invoice and resolution document from Samsung Mobile India. We want them to fix it and apologize.
The links:
https://www.facebook.com/photo.php?fbid=10155232933517926set=o.133803174373type=3theaternotif_t=photo_commentnotif_id=1473963462498443
https://www.facebook.com/photo.php?fbid=10202180302785758set=o.133803174373type=3theater
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