Regarding bad service

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Jago Grahak Jago Complaint ID : JGJN036537   4  

Mobile Complaint  Complaint Date : January 4, 2019
  • Region :  Haryana
  • City :  Ladwa
  • Address: #71/1, Ward No. - 15,Niwarsi Bazaar, Ladwa, Distt-Kurukshetra

Complaint Against / To : Samsung

Hello Sir,

My name is Amit kumar, last year in month of June 2018. I have purchased your Samsung cell phone SAMSUNG J7 PRO 64 GB gave the amount of 16990. But after six month the display of this product is not working ink is spread in full of screen. In your language patch on screen. Then i shaw this product to your service centre kurukshetra they repaired the set after a long argue. Then they told me that there is a offer that in 887 amount you can extend the warranty of your phone. I pay for that. But after month I am facing the same problem. When I introduced the same problem to service center kurukshetra they ignore the on spot that we will not repair this phone you have to pay for this. So now what I have to do. Means my 16990 rs that is waste and which I have extended the warranty of my cell phone that is also waste. I will never recommend the Samsung product to anyone. If u will not help me.

Thanks a lot to read my problem.

Thanks & Regards
Amit kumar

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