Defective Product amazon.in Ordered Lenovo Vibe K5
Complain ID : JGJN026401 25
- State : Maharashtra
- City : Pune
- Address: SMQ # 605/4, Shirke Complex, Viman Nagar, Air Force Station Pune - 411014
2. Received the order on 9-Feb-2017
3. Found a software issue (not receiving notification for third party apps) contacted lenovo tech support through chat on 11-Feb-2017 but issue not resolved.
4. Went out of station for career progress purpose on 13-Feb-17 and returned back on 18-Feb-17
5. Submitted my phone to authorized lenovo service center on 20-Feb-17. (lenovo Jobsheet # SOIN0540201702200017)
6. On 20-Feb-17 evening received a call from service center to collect the phone next day.
7. On 21-Feb-17 went to collect the phone, while checking found a bigger issue which was not there when i bought the phone from amazon. Phone switches off automatically when it is in Standby mode/sleep mode & will only switch on when the battery the removed and reinserted again.
7. Showed the new issue to service center. service center took my phone back for repair and as on of 6-feb-17 it is still in service center.
8. 10 days old phone is in service center, now they are willing to repair and return the product back to me, but I don't want a repaired product, so I asked for refund.
9. Mailed my refund concern to both amazon as well as Lenovo.in but till date never received a conclusive reply.
10. At least amazon replies back but lenovo always say that lenovo representative will call, but no one called.
11. I don't want a repaired product neither I wish to get a replacement, I want my money back. I have conveyed the same to Lenovo India as well as to amazon.in. but till date never received a conclusive reply from any of the parties.
Related complaints
-
Intex Mobile Company - Delay in repariring of Mobile & Poor serviceSantosh Baburao Khating / Mobile Complaint / March 4, 2017 / Parbhani / MaharashtraR/sir, I was purchased a intex aqua ace mobile in Jan-2016. after that this mobile occurred a network problem in warranty Jan-17. i am submitting a mobile on Dt. 09.01.2017 for repairing in intex store, Parbhani after that store submitted to intex co...
-
Xiomi Redmi Note Prime - Mobile Under Warranty But He ChargePawan Saraf / Mobile Complaint / February 22, 2017 / Mumbai / MaharashtraI, Purchase A Mobile (Xiomi Redmi Note Prime) Th. : Amazon on : 16.03.2016 Against Amazon Order No. : 17165154695622726 & Invoice No. : KA-BLR5-141777691-969730 For Rs. 8,099/- Under Warranty for 1 Year My Mobile is Dead, So I Send mobile to V Ca...
-
INTEX CARE - Mobile Not Recived, Purchase Intex Mobile AQUA SPEED HDbabashaeb Tukaram Thevarkar / Mobile Complaint / February 16, 2017 / Rahuri / MaharashtraDear Sir I Have Purchase Intex Mobile AQUA SPEED HD .But I Have A Problem In My Mobile .I Submit In Intex Care In HARI BALAJI ELECTRONICS KOLHAR BK DIST AHMEDNAGAR, on 22/10/2016 But I Not REcived Mobile Yet. I Carefully Meet Intex Care In Weekly But...
-
Company leeco letv le1s is not repairing / wasting warranty timesagar / Mobile Complaint / February 9, 2017 / Mumbai / Maharashtratv le1s India, Maharashtra #ConsumerComplaints and reviews about #leeco letv le1s #smartphone I have submitted my phone on 7jan for software update. service centre said your phone lcd display and board has problem. So it will take 15days for repairin...
-
MOBILE SERIOUS ISSUES PURCHASED XPERIA M4 AQUA MOBILE IN APRIL 2016PRASHANT JIVAN GARGATE / Mobile Complaint / February 7, 2017 / Karad / MaharashtraI PURCHASED XPERIA M4 AQUA MOBILE IN APRIL 2016 1)IN MAY 16 MONTH MIKE FAILED. 2)IN JAN 17 EARE SPEAKER FAILED. 3)IN FRB.17 MOBILE GET HANG. I PURCHASED THIS HAND SET @17300 SO SONY WILL HAVE TO GIVE ME REPLACEMENT OF HAND SET INVOICE DETAILS GHARKUL...
-
Htc Mobile not repaired properly and more damages done while servicingashish karigar / Mobile Complaint / February 5, 2017 / Pune / MaharashtraMobile primary camera not repaired properly of HTC 626g+ moreover damages like broken lid of sim card and damages to the vibration system is done due to which mobile isn't vibrating when asked about the camera it is said that lens has scratches but s...
Service issue | Complaint | Query | Feedback | Suggestion | Reply