Product was never deliver on promised date

Complain ID : JGJN020416   28  

Mobile App Complaint  Complaint Date : June 16, 2016
I am very disappointed with Motorola Services I bought Moto G3 in Jan this year and it's lock key button stopped working in May last week.

I submitted the device in Authorized service (Jankpuri Delhi) center on 4th June and was informed that it won't take more than 8-10 days to resolve the issue. I told them I am not in town after 16th June but still they assured me that we will get it done by 12th June Max.

I followed up for the same on 10th of June but nothing happened. I was told to wait another 3 days. I was disappointed but I was told that there is some parts shortage which is causing the delay. After 3 days now they are telling me that one part as been issued and the other part is in transit which will take another 7 days.

I am writing this with awful frustration because now every time deadline has been crossed and I am not in the city from tomorrow (17 May 2016) which will result I am with out my phone alteast for a month due to lack of coordination between service centre and its vendor and poor engineering.
If I call manager of Janakpuri center (Anil: 9891660777) but he never provides me a good reason.

Reply Now Contact Share

Related complaints

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    Consumer's reply and reviews

    It's entertains complaints where the value of goods or services paid as consideration does not exceed rupees one crore.

    I am traveling in the bus number 548-DL1PD3568 and the driver and conductor of the bus are misbehaving with the passengers and not stopping at the bus stop.So please I request that the driver and conductor should be taught how to talk to girls at thi...

    Asha

    March 28, 2024

    I have travelling to Mangaluru exp.I am in S4 coach and there are some group of people create very much noise in train which is unbearable in sleeper coach..we need to sleep

    Om parte

    March 28, 2024

    Please Cancel license Of Hotel

    SUNIL RATHOD

    March 27, 2024

    A Vibrant Rant About Onlyfans Pornstars Pornstar Kayleigh Wanless

    Marlene

    March 27, 2024

    Out side House No. 475 Sector 15A, Faridabad, the sewer manhole is over flowing since last more than a week. It is causing health problem to the residents of the house. Some one will have to be admitted to the hospital because of the dirt spread out ...

    CA Ajeet Singh Patwa

    March 27, 2024

    My name mohan add. C2278 sanjay colony bhati mines new delhi 110074 Bus no. DL51EV4243 Route no. 434 My 2 kids and 2 friends are sitting in the bus and the total ticket price will be 10RS but conductor ask to get extra charge and don't issue the tick...

    Mohan

    March 26, 2024

    Model no Rt34c4522BX porchase on Great eastern Sinthee invoice noW1324/2324/20493 dated 21/03/2024 but goods front side scratch and colour faid please replace as soon as possible. Contact no 9804640642

    Suvrabrata Goswami

    March 26, 2024

    Worst service of Flipkart. Support Us

    Palak Jain

    March 25, 2024

    I had booked a season ticket on 5th March ..Payment deducted through UPI ...ticket was visible on first day ..now it's not showing ...transaction history too seemed eraised ..However I still have the traction proof on UPI

    Sneha

    March 25, 2024

    Delhi darwaja bhar near aabkari thana santoshi tample alwar

    Manoj Kumar meena

    March 23, 2024