Not replacing the the faulty Laptop which is just 7 days old
Complain ID : JGJN043167 28
- State : West Bengal
- City : Chandannagar
- Address: Purashree , Patra Para , Chandannagar , Hooghly ,, Pin - 712136 , W.B.
Both Reliance Digital and Dell are not addressing my issue and while I am entitled to your replacement policy but thier store's customer service agent are harrassing me and closing my complaint without even checking the issue on-site.I am just asking for a replacement against thier replacement policy scheme. I need a DOA,as soon as possible.
Note : In an online tech support test run in your site. I was entitiled with a problem and I had recieved a notification which states that I am entitled to a replacement.
Please contact me in my mail
magicmrityunjoy@gmail.com
Please find the attachment. While going through the images please note the difference in the backlight bleeding in the topleft and bottom left of the screen.
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