You Broadband Internet Connection Internet connection service not recieved.

Complain ID : JGJN030922   33  

Internet Complaint  Complaint Date : March 2, 2018
  • State :  Maharashtra
  • City :  Pune
  • Address: A/5, Bhelke Residency, Bhelke Nagar, Kothrud, Pune-411038
I applied for internet connection 11/February/2018. there was no response from the team for a very long time about the connection. I was calling them again & again during all this period but there was no response. I had already given the cash to them so i didnt understand reason for delay. All this while i was talking to sales guy Mr. Zafar ( 9145412252). However I recieved the lan connection 7-8 days late ie. on 17/ Feb. But still havent recieved the router. I tried calling Mr.Zafar and their customer care service but nothing happened. Also Zafar keeps telling me that today I will recieve the router and it is a month but still didnt recieved the router.modem yet.Now Mr. Zafar is not picking up my call. I even called customer care 3-4 times, in which we told the situation & that we are not getting the service. They said they will look into it & also gave reference no. which was never resolved. Account No. is 1669016.

ALSO THEIR IS A Rs.200 PAYMENT DIFFERENCE HAS BEEN REFLECTED.
Payment Done was Rs.5528/-
However Payment done was Rs.5728/-

Please find attachment The bill and the email and sms i have recieved about the payment.
I am tired of following up them for over 2 months now. It's been a traumatic experience.

I need full payback which i have paid i.e. amount of Rs. 5728/- also compensation for all the mental harassment i went through all this while to get a simple service for which i have already paid.
Or else I should get my service done quickly.

Please look into this as soon as possible.

Please help me with a solution.

Awaiting for your reply,
Madhura Gadade
7767059737
Complaint Against / To: You Broadband Internet Connection

Reply Now Contact Share

Related complaints

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    Consumer's reply and reviews

    It's entertains complaints where the value of goods or services paid as consideration does not exceed rupees one crore.

    1.6 year me Mera Paisa phasa raha h nhi de rahy h

    Ali Abbas

    April 5, 2024

    My ticket is not showing after payment is done

    Pritesh Patil

    April 5, 2024

    i was cheated by one of your branches and billed for the wrong service I went to VLCC for weight loss management and offer specially asking for cold sculpting but what happened was he explain to me about goals club sculpting and is topic went of grid...

    Kirana

    April 4, 2024

    I am chandan kumar mahto.payment nahi aa raha

    Chandan Kumar Mahto

    April 4, 2024

    Dulhan chahiye Dulhan ke thankyou

    Dileep Kumar Sharma

    April 3, 2024

    Will u call me please 9525083353

    Raj

    April 2, 2024

    Hello sir I'm from ambedkar nagar plot no j 37 ..near my house many road light are not working .. all over darkness sir .. please resolve this issue as soon as possible

    Himanshu meena

    April 2, 2024

    Respected,sir,madam. Main b.pharma ka student hu jo Lucknow AGI collage me padhta hu mera scholarship dwo dwara reject hogya or main kuch dino se bahut Presaan hu kyunki scholarship ke bharose hi maine admission liya tha or scholarship hi nhi aayega ...

    Mohammad Sahil

    April 2, 2024

    i live in sec 21 B main dividing road house number 121 there are 7 to 8 agressive dogs who used to bit people on road. in 126 and 127 they used to feed them and dont allow anyone to say anything to dogs . kindly take some action.

    Titiksh

    April 2, 2024

    Dangerous and Stray street dogs We are very irritated as well as afraid of the dangerous stray dogs in our area.. We don't know where they have come from but are really very dangerous for us and specially all the children in our area.. More than 10 t...

    Mukesh Verma

    April 1, 2024