ASKING REFUND MONEY FOR POOR SERVICE AND WHICH I PAID EXTRA

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Jago Grahak Jago Complain ID : JGJN043340   263   Complaint's Reply

Internet Complaint  Complaint Date : January 8, 2020
  • State :  Gujarat
  • City :  Ahmedabad
  • Address: A-11,Ashatha Homes Bunglows,Nr KALHAR Exotica,Divine Road, Science City,SOLA AHMEDABAD-380060

Complaint Against / To : TIKONA

HI,
I got Tikona connection in July 2019.I paid 2600Rs.I had credit of 195Rs.Their CSR person did mistake in writing my address.As per law I request to change my address they charged me 250Rs for shifting.I have office at same place more than 1 n half years.In this confusing I paid that money extra.So Now I have credit of 400RS which I am asking for refund but they not giving my money back.
I AM NOT ASKING ANY WAIVER from them I am asking my MONEY & discontinuation of my service.
I felt so many days mental stress because of it,It also effect my Business as well.I took some losses because of sudden interruption in TIKONA's internet service.
Please help. I want compensation (refund my money) and hefty fine on TIKONA. I am confident that there are many customers like me who r suffer because of tikona's crap service.
PLEASE HELP TO GET MY MONEY BACK.
Office Address-Karnavati K-9
B/455 opp. Nagarsheth no vando,Ghee Kanta, Ahmedabad- 380001 Gujarat

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    ASKING REFUND MONEY FOR POOR SERVICE AND WHICH I PAID EXTRA

    Dear Subscriber,

    Greetings from Tikona.

    We are sorry for the inconvenience caused. We request you to share your complain on forum.tikona.in. We assure a quick resolution.

    Regards,
    Tikona Care.

    February 7, 2020 Tikonacare

    Dear Subscriber,

    Greetings from Tikona.

    We are sorry for the inconvenience caused. We request you to share your complain on forum.tikona.in. We assure a quick resolution.

    Regards,
    Tikona Care.

    January 18, 2020 Tikonacare