ASKING REFUND MONEY FOR POOR SERVICE AND WHICH I PAID EXTRA

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Jago Grahak Jago Complain ID : JGJN043340   42  

Internet Complaint  Complaint Date : January 8, 2020
  • State :  Gujarat
  • City :  Ahmedabad
  • Address: A-11,Ashatha Homes Bunglows,Nr KALHAR Exotica,Divine Road, Science City,SOLA AHMEDABAD-380060

Complaint Against / To : TIKONA

HI,
I got Tikona connection in July 2019.I paid 2600Rs.I had credit of 195Rs.Their CSR person did mistake in writing my address.As per law I request to change my address they charged me 250Rs for shifting.I have office at same place more than 1 n half years.In this confusing I paid that money extra.So Now I have credit of 400RS which I am asking for refund but they not giving my money back.
I AM NOT ASKING ANY WAIVER from them I am asking my MONEY & discontinuation of my service.
I felt so many days mental stress because of it,It also effect my Business as well.I took some losses because of sudden interruption in TIKONA's internet service.
Please help. I want compensation (refund my money) and hefty fine on TIKONA. I am confident that there are many customers like me who r suffer because of tikona's crap service.
PLEASE HELP TO GET MY MONEY BACK.
Office Address-Karnavati K-9
B/455 opp. Nagarsheth no vando,Ghee Kanta, Ahmedabad- 380001 Gujarat

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