Missale policy by Hdfc Life agent m/s harigopal properties pvt ltd. & Metis marketing services P
Complain ID : JGJN032547 39 Complaint's Reply
Insurance Complaint
Complaint Date : July 4, 2018
When the hdfc life representative Ramesh Kumar mo.8505922074 called me for that policy he assured me that the premium would be payable 30, 000 rs. For 7 years (Inr 30000 per year *7) and after 10 years assured maturity amount would be 4, 59 000, pension amount would be 900 rs. Per month for up to 10 years from the first payment of my policy premium, cashback amount would be 9000 rs. And 4 members of my family are covered in mediclaim up to 3 lack per year including 20, 000 rs opd fee and casual death benefit 6 lac rs. And normal death benefits 3 lac rs. Return on policy is much below than promised. Executives told me that i will get rs. 4, 59, 000 by paying rs.210000, in 7 yrs. (Rs.30, 000 annually).
I was never aware that the policy is being sold by the broker m/s harigopal properties private limited (301, amba tower, dc chowk, rohini, sector-9, delhi, Code: 00676129) always told me that they are the employees of hdfc life, delhi branch.
The executives told me i should say yes to everything on welcome call as the agents doing welcome calls have fixed scripts in front of them and they are least aware about the policy. Also, the calling agents always tell the minimum maturity amount and these people (hdfc people) have more information on policy and about its guaranteed bonus, etc. Further, denying to terms on welcome call can lead to negative impression, policy cancellation or hdfc will not service the policy in future or, hdfc life can blacklist me. I trusted them as they were hdfc executives.
They also informed me that Company is offering additional benefit: You are the Direct Client of our company 5% monthly Commission of Total Business added in your HDFC Client ID HDFC07861V1CAT , File No VIS/977017C001, FDRA: 14900791, BTR: vishal_56289 in this regards they have issued following policies:
Month Company Policy No Amount Plan Name Agent Code Agent Name
Dec'17 HDFC 19911486 30000 Classic Assure Plus 676129 Harigopal Properties Private Limited
Jan'18 Bharti Axa 501-6642893 70000 Elite Advantage Plan 186488 Metis Marketing Services Pvt. Ltd.
Feb'18 Bharti Axa 501-6799560 30000
March'18 Bharti Axa 501-6968256 50000
April'18 Bharti Axa 501-7336305 50000
May'18 Bharti Axa 501-7376731 40000
The names, numbers of the executives who were in direct touch with me are Mr. Subodh mobile no.9818650903, Mr. Ramesh mobile no.8505922074, Mr. Dinesh 8750035783, Mr. Mahendra singh 8447389885
I visited hdfc life branch, 1st Flr, Star City Mall, Mayur Palace, Mayur Vihar Phz 1, New Delhi, Delhi 110091 on 21-June-18 Personally meet Mr. Manikant Tiwari 9990502870 and found that policy was issued by m/s harigopal properties Pvt Ltd & Metis marketing services Pvt. Ltd. and hdfc life has nothing to do with it.
After this, I tried to contact the above 4 executives but all mobile numbers was disconnected my phone call.
now branch people are not listening to me. None of m/s harigopal properties & Metis marketing services Pvt. Ltd person is traceable.
I was never aware that the policy is being sold by the broker m/s harigopal properties private limited (301, amba tower, dc chowk, rohini, sector-9, delhi, Code: 00676129) always told me that they are the employees of hdfc life, delhi branch.
The executives told me i should say yes to everything on welcome call as the agents doing welcome calls have fixed scripts in front of them and they are least aware about the policy. Also, the calling agents always tell the minimum maturity amount and these people (hdfc people) have more information on policy and about its guaranteed bonus, etc. Further, denying to terms on welcome call can lead to negative impression, policy cancellation or hdfc will not service the policy in future or, hdfc life can blacklist me. I trusted them as they were hdfc executives.
They also informed me that Company is offering additional benefit: You are the Direct Client of our company 5% monthly Commission of Total Business added in your HDFC Client ID HDFC07861V1CAT , File No VIS/977017C001, FDRA: 14900791, BTR: vishal_56289 in this regards they have issued following policies:
Month Company Policy No Amount Plan Name Agent Code Agent Name
Dec'17 HDFC 19911486 30000 Classic Assure Plus 676129 Harigopal Properties Private Limited
Jan'18 Bharti Axa 501-6642893 70000 Elite Advantage Plan 186488 Metis Marketing Services Pvt. Ltd.
Feb'18 Bharti Axa 501-6799560 30000
March'18 Bharti Axa 501-6968256 50000
April'18 Bharti Axa 501-7336305 50000
May'18 Bharti Axa 501-7376731 40000
The names, numbers of the executives who were in direct touch with me are Mr. Subodh mobile no.9818650903, Mr. Ramesh mobile no.8505922074, Mr. Dinesh 8750035783, Mr. Mahendra singh 8447389885
I visited hdfc life branch, 1st Flr, Star City Mall, Mayur Palace, Mayur Vihar Phz 1, New Delhi, Delhi 110091 on 21-June-18 Personally meet Mr. Manikant Tiwari 9990502870 and found that policy was issued by m/s harigopal properties Pvt Ltd & Metis marketing services Pvt. Ltd. and hdfc life has nothing to do with it.
After this, I tried to contact the above 4 executives but all mobile numbers was disconnected my phone call.
now branch people are not listening to me. None of m/s harigopal properties & Metis marketing services Pvt. Ltd person is traceable.
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by HDFC Life:
(5 of 5)
Hi, if policyholder have any unresolved issue with respect to your policy. Kindly inform to the customer that write to us at service@hdfclife.com from his / her registered id to have the same look into and addressed. Once the email is sent by customer inform him / her to share the interaction id with us.
Police against lone by Dileep Kumar:
(5 of 5)
Hari gopal hdfc life insurance employee chet me employee name mr agarwal delhi my three policy amount 30000, 21700,38000 against lone 300000
But not provided the lone and do not pick my phone i have all proof masges and call recoding pls refund my money
Same incident occured with me by Sunil Hingwey:
(5 of 5)
Dear Sir,
Same incident occured with me but i had not verified the policy by their but i want to know that ur policy is now valid or not.
Sunil Hingwey
9131929866
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