Videocon D2h - Various issue related account and subscribed channels
Complain ID : JGJN037396 38 Complaint's Reply
DTH TV Complaint
Complaint Date : February 13, 2019
- State : West Bengal
- City : Krishnapur
- Address: Sulakshana App, Mohisgote, 700102
CustomerID- 103501899
According to new TRAI rule, i have selected packages through online website which is 260 rupees per month, but videocon charges me 797 rupees per month. Already i have charged over since last three days. I have regularly tried to contact customer care, but they unable to solve my issue. And also same issue is persist in online portal. I need quick solution on this and refund my over charges.
According to new TRAI rule, i have selected packages through online website which is 260 rupees per month, but videocon charges me 797 rupees per month. Already i have charged over since last three days. I have regularly tried to contact customer care, but they unable to solve my issue. And also same issue is persist in online portal. I need quick solution on this and refund my over charges.
Related complaints
-
Fraudulent issue, I am mailed the details of my plan as per new plan to videocon last weekGobind Prasad didwania / DTH TV Complaint / February 10, 2019 / Kolkata / West BengalDear sir, I am mailed the details of my plan as per new plan to videocon last week but no response was received from there side. My existing plan new diamond plan is not working. All channels has been closed by there side, inspite of sufficient balan... -
Package of Channels - I want to change my existing plan of Rs.600/approx to flexi pack of Rs.84/Bikash Agarwal / DTH TV Complaint / December 27, 2018 / Kolkata / West BengalI want to change my existing plan of Rs.600/approx to flexi pack of Rs.84/ with HD add-on HD Mega ROI of Rs.109.32 +gst on 22/12/18, but they wrongly changed it to New Gold Sports of Rs.339/+GST which have no any HD channels. Now they are not changin...
-
Ihave recharge on 05/11/2018,amount 14909(APPROX). But I have no picture.kaushik mandal / DTH TV Complaint / December 27, 2018 / DiamondHarbour / West BengalIhave recharge on 05/11/2018,amount 14909(APPROX). But I have no picture.
-
Service centre has provided Local part - Dish TV network issueArvind Pathak / DTH TV Complaint / October 24, 2018 / Haora / West BengalToday I have called dish TV customer care regarding my adaptor problem they have said some body will come and I have to pay rs520 for that l said ok some body has come from service centre and replace my part with local part but charge full amount rs5...
-
TataSky Illegal Charges- ID No. 1225859006Lt Col SB Mallick / DTH TV Complaint / September 10, 2018 / Kolkata / West BengalI had taken this connection in 2017 at Kolkata after payment of the due initial charges. At that time, the offer from TATASKY was 01 X month free Super Value Pack + 01 Month free HD Access fees. After expiry of the free period of one month, the servi...
-
Servicing problem with videocon d2h, some signaling problem related issue and a lady registered a cosibsaran chatterjee / DTH TV Complaint / August 6, 2018 / Bishnupur-Bankura / West Bengalrespected sir/madam This is with regards to the videocon D2H ,customer id - 71931757, registered name -Sibsaran Chatterjee. Two days before (3/8/16 )evening i called up to the videocon customer care for some signaling problem related issue and a lady...
by team d2h:
(5 of 5)
Dear Golak,
We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.
Regards,
Team d2h
Airtel D2H channel subscribe by Inderjit:
(5 of 5)
Airtel d2h channels chosen but still not activated after 3 days. Spoken to customer care but still no response. Kindly change
by team d2h:
(5 of 5)
Dear Golak,
We would like to inform you that, your selected pack and channels has already been activated on your d2h account own channel pack according to TRAI rules.
Further, we would like to inform you that, you are currently enjoying own channel pack according to TRAI rules at Rs. 258.90 with GST per month.
Please be informed that your current account balance is of Rs. 128.38/- and next recharge date is 03-Mar-2019. Please note that any changes in base package or add-on pack will affect the due date.
Regards,
Team d2h
Service issue | Complaint | Query | Feedback | Suggestion | Reply