Complaint Aquaguard water purifier Defective Aquaguard water purifier Piece

Complain ID : JGJN023463   254   Complaint's Reply

RO Water Complaint  Complaint Date : October 20, 2016
I brought Aquaguard water purifier on 10th Novemebr 2015 but it hardly worked properly for a month. Since then I am complaining reguarly for the defect. And the defect is it stops giving water but the company person is not listining to the complain properly. Their serviceman comes and do the service which hardly work for 10 days and then again problem occurs. Every 10-15 days it stops working and service engineer dont turnup for 2 or 3 days .When i called customer care for refund or replacement with new one ,they said that they cannot do that.

I'm totally exhausted by calling there customer care every time .I have complained in the shop also from where it have brought that product but they are saying it is not our responsibility.

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