Harassment by Zomato

  Service not attended     Konkan Railway Custumer Care Complaint Number     Fraud done by Typing Task on behalf of Typing Master     Fraud done by Typing Task on behalf of Typing Master     Block DD sports by Videocon D2h, Videocon D2H operator is not broadcasting live cricket IPL     Complaint Against : NBPDCL-North Bihar Power Distribution Company Limited     Samaj Kalyan Vibhag Custumer Care Complaint Number     No service     TAKEN SERVICE CHARGE OF RS.2,46,000/- BUT FOR FAKE CALL SERVICE     Basil International ltd Redemption of invested amount upon maturity  

Jago Grahak Jago Complain ID : JGJN039053   8  

Harassment Complaint  Complaint Date : June 10, 2019
  • State :  Uttar Pradesh
  • City :  Ghaziabad
  • Address: E07, Parsvnath Magestic Floors, Vaibhav Khand, Indirapuram

Complaint Against / To : Zomato

Hello Sir/Ma'am,
When the order was booked through Zomato app it was offering the discount. But when I booked then the complete amount was deducted without any discounts which is a breach of offer from Zomato side.
Secondly when I saw that the amount was wrongly deducted due to their system negligence then I immediately called up the agent and asked him to cancel the order. Till that time he was not even reached there and he confirmed to me that the amount will be refunded. Therefore I cancelled my order.
Now the first thing is that Zomato is at fault because the full amount was deducted even after offering the discount which is wrong.
Secondly Zomato's own staff confirmed that the refund will be made and that's why I proceeded for cancellation.
Therefore Zomato should refund my money immediately because its their system mismanagement and a customer should not get suffer due to that.


This is a case of harassment. It's their fault at the first place so they should admit it and refund the complete amount as soon as possible.

I have asked them to call me several times but they reverted with the same response through mail that the refund is not possible. Please help me getting my hard earned money back. Its not the matter of small amount but its my hard earned money and i will not give it to such fraud company just like that due to their mistake and poor management.
Request your help and support on this matter please.
Regards.

Submit Complaints

Harassment by Zomato Harassment by Zomato Harassment by Zomato Harassment by Zomato

Review Date :
Reviewed Item : Harassment Complaint
Author Rating : 5
Vote
Result 0 votes
Not Useful Happy Somewhat Useful Useful Very Useful

Reply Now Contact

Similar Complaints

    Service issue | Complaint | Query | Feedback | Suggestion | Reply