Bill Over charged by IGL in PNG connection despite house lock
Complain ID : JGJN047853 50
Gas Agency Complaint
Complaint Date : September 8, 2020
- State : Uttar Pradesh
- City : Ghaziabad
- Address: Devika Skypers Apartment
Refer to my BP No. 7000235225 for PNG connection through IGL. On 25 Aug 20 I raised complain for Bill over charged. My house was locked despite that I received the Gas bill from IGL. When I did the complain and asked to correct the Bill amount IGL has sent me ₹ 3627 gas bill for around 45 days (despite house was locked view Covid). How such a big amount is possible in domestic connection despite house was locked?? Why such a big amount bill generated now.. An Average bill used to be around ₹ 459 for 45 days but IGL has issued ₹ 3627 bill. I called many times to IGL customer care to correct/reduce BILL but they are not helping or listening me in this pandemic situation too. Pls resolve my issue. Thanks. Truly, I am very much upset with IGL response.
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