Not honouring the 5 year warranty-Product damaged even before 1 year
Complain ID : JGJN024479 23
- State : Tamil Nadu
- City : Vellore
- Address: Flat No.106,Rajeswari Towers,VIT Staff Quarters
Cookware set ,3-Pieces+(free dosa tawa 26cm) via Amazon in October 2015.
However the product has lost its coating even before 1 year.
I wanted to avail the warranty offer and get this issue sorted out.
However, they denied citing usage issue. I pointed out that
the peeling is visible in place where there is no marks in the back of the vessel as alleged.
Product name/model no. &size
Wonderchef Granite Cookware set ,3-Pieces+(free dosa tawa 26cm) X000EACMKP
Date of purchase October24,2015
Invoice noMH-BOM3-144105041-222433
Dealers name and address
cloud tail India ltd
5/2K-square Industrial and Logistics ParkNr. PushkarMelaoff.national highway 3,Village Kuund,Tauk BhiwandiThane 421302,Maharashtra,India
Order id 403-556533-5937958
My grievance is this:-
How can you give a 5 year warranty when the product is losing its peeling even before 1 year.
You can find "n" number of complaints against wonderchef online.Because of this,before I made a purchase I had called their office for clarification.Since it sounded satisfactory, I had made this purchase.
But I am not satisfied. Making a customer look like a fool is not good customer service. . Hence ,I am asking for a refund.
Related complaints
-
Received wrong orderN.SAI SUMANTH / Gadget Complaint / September 13, 2023 / Kodad / TelanganaI ordered one camera instead of that I got some electricity adaptor I paid 1648rs for that please do justice to me please.
-
Default productYash Tete / Gadget Complaint / August 16, 2023 / Nagpur / MaharashtraI order iwatch ultra8 from instagram page called thehighhub.in And now when ask them about replacement so they are answering they are just ignoring the messages
-
GPD Pocket 3 Mini Laptop with Core i7-1195G7 CPU, 16GB LPDDR4x RAM, 1TB NVMe SSD, 1920x1200p Touch Skarthik G / Gadget Complaint / April 2, 2023 / Chennai / Tamil Nadudear sir, order item not received please check sir one month complete Order summary GPD Pocket 3 Mini Laptop with Core i7-1195G7 CPU, 16GB LPDDR4x RAM, 1TB NVMe SSD, 1920x1200p Touch Screen; Windows 10, Wi-Fi 6, Bluetooth 5.0, RS232 port [GPD-POCKET-...
-
Hp printer ka scan glass BrokenRAMESH KUMAR SINGH / Gadget Complaint / January 19, 2023 / Meerut / Uttar Pradeshसर मैने chaap print se hp printer 2321 online खरीदा जिसका tracking ID - 9686910005460हैं Chaap Print ka order Number -#C7331 हैं जिसका paisa 300rs online और डिलेवरी बॉय को 2020rs कैश दिया । मुझे printer ka scan glass Broken मिला मैने डीलर से contect ...
-
Complaint abaut Tecno Spark 8 MobileAjay Kumar Maurya / Gadget Complaint / October 3, 2022 / Chandigarh / ChandigarhMaine ek phone kharida hai. Do hapte pahle aapke distributer Mr RAJU TREDERS MANIMAJRA se liya hai.ab ye phone mera itna heat hota hai ki aise lagta hai ki jaise fat jayega itna khatarnak mobil hai utna hi charger bhi hai charger bhi bahut heat hota ...
-
We buyed mobile tecno pova Neo mobile,we received mobile but when the sim card we are arranging in mKishore / Gadget Complaint / August 18, 2022 / Hyderabad / TelanganaSim card issue ,it not showing on mobile phone please look at this issue ASAP
Service issue | Complaint | Query | Feedback | Suggestion | Reply