Complaint against Mad over Donuts outlet for NO BILL PROVIDED and EXTRA TAX TAKEN

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Jago Grahak Jago Complain ID : JGJN023491   14   Complaint's Reply

Food Complaints  Complaint Date : October 21, 2016
  • State :  Maharashtra
  • City :  Pune
  • Address: 'Mad Over Donuts', JM Road, Pune - 04.

The 'Mad over Donuts' outlet on JM Road, Pune charged us 12 Rs as VAT on each donut. Now I am not much aware of it, but I think any tax is charged on the whole bill and NOT on each item you eat.

On asking for a bill, they refused to give us ANY BILL WHATSOEVER. Did not even give us the breakup of the bill in writing.

Very rude too.

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    Response to your complaint regarding Billing issue and extra tax

    Dear JGJN023491,

    We're extremely sorry for the regretful experience you had with us. We certainly do not want us to feel unhappy with our services. Please share your contact details with us at [email protected] so that we can take this up and resolve the matter at the earliest.

    Regards,
    Team Mad Over Donuts

    October 28, 2016 Mad Over Donuts