Gati transport MISSING AND DAMAGED ITEMS booked by me from Kharagpur to Mumbai

Complain ID : JGJN024257   38  

File A Complaint  Complaint Date : November 13, 2016
  • State :  Maharashtra
  • City :  Mumbai
  • Address: Cabin 325, WNC Officers Mess, Near RC Church
1. I would like to draw your kind attention to the docket number 443646884 of Gati transport.

2. The 26 items booked by me from Kharagpur to Mumbai were received by me in damaged condition. I have made a note of 8 damaged items in the receiving note. The latches and locks of trunks were broken and my items worth Rs 18000 are missing from inside. Trunks are in a crumbled state as if they are newspapers and not made of steel. All the cartons were in open state and damage further includes broken items, damage in the base plate of refrigerator, big holes in my 2 - wheeler. I demand a compensation immediately for the lost/ damaged items. They are as listed below:-

DAMAGED ITEMS
(a) Showpiece Rajasthani idols Rs 4800
(b) Table Lamp Rs 3500
(c) Flower Vase Rs 3000
(d) Fridge base and Wheel Assembly Rs 2000
(e) Activa-i side damaged Rs 6500
(f) Damaged 2 Big Trunks and 1 small trunk Rs 1000
(g) 1 Big Trunk total damage Rs 3600
(h) 2 Small Trunk total damage Rs 5200
(i) 1 black suitcase Rs 800
(j)1 Blue Airbag broken Rs 800
(k) 1 bean bag Rs 1200

LOST ITEMS
(l) Hard Disk 1 TB Rs 3800
(m)Crystal Centre Table Bowl Rs 2500
(n) Crystal Burj Khalifa Rs 5500
(o) Crystal Vase Rs 3300
(p) Antique Brass Clock Rs 7000

TOTAL AMOUNT Rs 54500

3. I am a defence officer who has to regularly move his household goods from place A to place B. I have shifted so many times in past but this was a very bad experience I had and hence I demand an immediate compensation of the above said amount.
I can not believe how the latches of the trunks can be broken and items from inside can be stolen from such a reputed company like GATI
Complaint Against / To: Gati

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