TataSky broadband False promised and not responding to disconnection request
Complain ID : JGJN034719 27
File A Complaint
Complaint Date : October 9, 2018
I have subscribed for Tatasky Broadband services as I was told that I will be getting a very good service as it belongs to Tata. Also they offered me few offers.
Wrong commitments at the time of customer acquisition.
* I was told to get 7 months of subscriptions by paying 5 months in advance. (which was given after lots of escalations and calls to customer care and few more people.
* I was told to get 400 rs cashback which is not yet given by any means.
* I was told to get 20 % discount on Tatasky DTH recharge.
* I have asked them to share my usage logs as I believed that their data calculator is not correct. But i never received anything.
After many calls, I got to know that this discount is applicable when I take half yearly plan on DTH and when I called DTH customer care on 29 sept 2018 they informed me that there is no such offer going on.
I want to disconnect my connection and want my money back that I already paid for next 6 months ie 5000rs
Wrong commitments at the time of customer acquisition.
* I was told to get 7 months of subscriptions by paying 5 months in advance. (which was given after lots of escalations and calls to customer care and few more people.
* I was told to get 400 rs cashback which is not yet given by any means.
* I was told to get 20 % discount on Tatasky DTH recharge.
* I have asked them to share my usage logs as I believed that their data calculator is not correct. But i never received anything.
After many calls, I got to know that this discount is applicable when I take half yearly plan on DTH and when I called DTH customer care on 29 sept 2018 they informed me that there is no such offer going on.
I want to disconnect my connection and want my money back that I already paid for next 6 months ie 5000rs
Related complaints
-
Defective product - I have purchased a double door refrigerator LG 420 L, from paytm mall.ashish / File A Complaint / October 1, 2018 / Gurgaon / HaryanaI have purchased a double door refrigerator LG 420 L, from paytm mall. My Order No. is 6087537810 and I have received on 25 sep, 2018 and get installed in the evening of 26, after that I have found that there is less cooling and it make lots of noise... -
DELIVERY purchased 2 nos trimmer from Amazon one is Philips worth 2099 rupess - AMAZON ONLINE SHOPPIHARPINDER SINGH / File A Complaint / July 28, 2018 / Gurgaon / HaryanaDear sir/mam, i have purchased 2 nos trimmer from Amazon one is Philips worth 2099 rupess Ordered on 11 July 2018 Order# 406-2189221-0425956 and one is J-GO TOUCH MAX worth 397 Ordered on 11 July 2018 Order# 406-1527567-0073954 on delivery i found th...
-
Refund of Full Admission Fees for my child - Shiv Nadar School, Sector 82, FaridabadGautam Pant / File A Complaint / April 2, 2018 / Faridabad / HaryanaDear Sir/Madam , This is in regard for the refund of my Full Admission Fees for my daughter. We decided to change her school for a good school in Faridabad i.e. Shiv Nadar School , Sector 82 Faridabad . She is currently in Apeejay School Sector 15 . ...
-
Empty boxes delivered by homeshop18 and I have been waiting for resolution since 3 monthsHarleen / File A Complaint / February 12, 2018 / Gurgaon / HaryanaThis is with reference to my order no.1019067865 placed with HomeShop18dated 18th December 2017 for Beauty Combo By VLCC (Seller: Antil Enterprises). I received 3 empty boxes, thats it instead of 5 facial kits and manicure pedicure kit. I have been r...
-
More than 2 month gone LED Not replaced, Videocon Customer Care Service Center BhiwaniAnoop / File A Complaint / September 6, 2017 / Bhiwani / Haryanaello Sir/Madam Complaint Refrence No.- GUR3006170244 Sir I have Videocon 40inch Led which details as follows: Brand : Videocon Model: LEDTVVKC40FH-ZMA1 Serial No.- 110914110133627114 Date Of purchase: 22/10/2014 AMC No. - KHIS2211140086 Customer Name...
-
Not delivering mobile and picking up phone ordered MI mobile on comps trade pvt ltd on 14 juneNaresh / File A Complaint / June 30, 2017 / Pehowa / HaryanaHi My self mukesh and i ordered MI mobile on comps trade pvt ltd on 14 june . they comitted for 3 days delivery but even after 15 days i didn't got any mobile ,even they stopped pick up my phones . My order no was - 123078000001732 and 12307800000173...
Service issue | Complaint | Query | Feedback | Suggestion | Reply