Without informing me my pack changes from Super gold to gold maxi

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Jago Grahak Jago Complain ID : JGJN033399   4  

DTH TV Complaint  Complaint Date : August 19, 2018

Complaint Against / To : Videocon d2h customer service

My customer id 81042439.Without Without informing me my pack changes from Super gold to gold maxi. I complained in 13 Aug 18 with Compain Id - 623156699 with time limit for resolve 14 aug 18 at 05:00PM.no resolution Comes. Again I complained in 14 aug 18 (Compain id-623486577) time limit up to 18 aug 18 at 04:00 PM. Till now no solution comes. When will i got solution.

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