Without consent increased plan tarrific D2H VIDEOCON
Complain ID : JGJN037750 75 Complaint's Reply
- State : Maharashtra
- City : Panvel
- Address: Flat No 1304, Sairaj Heights, Plot No 68, Sector 20, Roadpali, Kalamboli, Navi Mumbai
this is with reference to customer ID 119284353 with videocon D2H service operator.
service
Since last one month I facing major issue regrading my package and tariff. 100 of time I called customer care , multiple emails has been sent but response and no resolution. I have created my own pack and activated. However serivce provided automatically adding its own pack like kids active which is unnecessarily increasing my pack value. Multiple times I chnaged it using my login to their website. But still they do the same things. Also I requested and added FTA channels like ABP MAAZA but they remove it from pack always. Now I am frutrated with this services but unfortunately invetsted money in this. Request you to please help me in this as no one from thier responding.
Related complaints
-
As per TRAI guidelines, We are unable to select the channels of choiceKanika Dhamija / DTH TV Complaint / March 2, 2019 / Pune / MaharashtraHi , We have been trying more than a month now , but As per TRAI guidelines, We are unable to select the channels of choice from videocon d2h site and whenever we call customer care, it always show busy. Once i was unable to connect , i got confirmat...
-
Receiving Promotional call, i call video-con customer careNavnath Balaso Sangolkar / DTH TV Complaint / March 1, 2019 / Solapur / MaharashtraOn Jan 2019 i call video-con customer care and i told them that i don't want any promotional call from video-con and they replied that you wont receive any call from video-con after 24 hrs. Even after that i am receiving call from video-con. on 3rd m...
-
Videocon d2h customer care no is not working D2H website is not workingCHANDRAKANT / DTH TV Complaint / February 16, 2019 / Mumbai / MaharashtraCHANDRAKANT PITHADIA - CID 58028676 1800 137 011 & 09115691156 both customer care no is not working D2H website is not working, Mobile App. is not working. fail to provide 24 X 7 customer care - where & how customer should aproch to D2H for a...
-
Services interrupted !! Services disconnected on 13 feb 2019. Communication is wrost.Lalit Kandi / DTH TV Complaint / February 16, 2019 / Pune / MaharashtraI paid amount 3300 for 1 year all channels service on 16 sep 2018. Services disconnected on 13 feb 2019. Communication is wrost. No response from local office even said do whatever you can. Help desk number not working.
-
Videocon d2h hd Not showing all channels.not response customer care.Suman Shayamaprasad Chakraborty / DTH TV Complaint / February 14, 2019 / Mumbai / MaharashtraMy set-up box Videocon d2h hd.customer id no106258450.before 10 to 12 days all channels r closed. Regularly call to customer care no 10 to 15 times.not response. (By chance any one received call.)says technical issue hei sir avi hum appko kuch v nehi...
-
Videocon d2h gave me mera wala plan costing Rs.312 per month.Deepak Sharma / DTH TV Complaint / February 13, 2019 / Pune / MaharashtraVideocon d2h gave me mera wala plan costing Rs.312 per month.I deposited Rs.312.Videocon d2h diverted Rs.312 to Free to air channel pack without my consent and suddenly stopped paid channel and not restoring the paid channel viewing.Customer Id:19861...
by team d2h:
(5 of 5)
Dear Sunil,
We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.
Regards,
Team d2h
by team d2h:
(5 of 5)
Dear Sunil,
We would like to inform you that Add On “Kids Active” has been successfully removed.
Regards,
Team d2h
Service issue | Complaint | Query | Feedback | Suggestion | Reply