Videocon d2h Unable to view channels even after having balance in account

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Jago Grahak Jago Complain ID : JGJN037314     Complaint's Reply

DTH TV Complaint  Complaint Date : February 10, 2019

Complaint Against / To : Videocon d2h

Not able to change my plans as per trai outlines. No help from service provider. Cannot even connect to customer care. Even having account balance the services are terminated.will like to switch to other dth TV as Videocon is very insensible and irresponsible.

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    Dear Sibasis,

    In order to simplify the complexes, Write us the list of your desired channels/packs on [email protected] As per the TRAI guidelines, we will help you to enjoy your favourite channels on fair rates and will assist you in the best possible way.

    Regards,
    Team d2h

    February 15, 2019 team d2h