REINSTALLATION NOT DONE PROPERLY, CONSUMER ID 4802433 CONSUMER NAME SHARADA
Complain ID : JGJN032858 25
DTH TV Complaint
Complaint Date : July 23, 2018
CONSUMER ID 4802433
CONSUMER NAME SHARADA
ISSUE WITH THE INSTALLATION, WE HAVE BEEN RELOCATED TO NEW PLACE AND ASKED FOR REINSTALLATION, ENGINEER CAME AND INSTALLED BUT INSTALLATION NOT DONE PROPERLY DUE TO WHICH THE TV CHANNELS WERE NOT WORKING AS EXPECTED, SOMETIME VIDEO IS BUFFEREING, WE RAISED THE COMPLAINT ON CUSTOMER CARE, BUT EACH TIME THEY ARE CLOSING THE COMPLAINT WITHOUT SOLVING IT,
BELOW ARE THE 2 TIME COMPLAINT DETAILS
Dear SHARADA G.V your Complaint No. 606647389 for Customer ID 4802433 has been registered and will get resolved till Friday, July 6, 2018 01.50 PM
Dear SHARADA G.V your Complaint No. 607041125 for Customer ID 4802433 has been registered and will get resolved till Saturday, July 7, 2018 03.39 PM
Dear SHARADA G.V your Complaint No. 613864496 for Customer ID 4802433 has been registered and will get resolved till Saturday, July 23, 2018 03.07 PM
AS YOU CAN SEE I HAVE REGISTERED COMPLAINT FOR 5 TIMES WHERE AS I HAVE GIVEN THE LAST THREE COMPLAINT ACKNOWLEDGEMENT
NOBODY COMING FROM THE COMPANY END AND SOLVING THE ISSUE, EACH TIME THEY ARE SIMPLY REGISTERING THE COMPLAINT AND CLOSING THE ISSUE WITHOUT SOLVING IT,NO ENGINEER HAS ATTENDED TO SOLVE THE ISSUE AND NO RESPONSE FROM VIDEOCON, EACH TIME THEY ARE SEEING ENGINEER CLOSED IT
CONSUMER NAME SHARADA
ISSUE WITH THE INSTALLATION, WE HAVE BEEN RELOCATED TO NEW PLACE AND ASKED FOR REINSTALLATION, ENGINEER CAME AND INSTALLED BUT INSTALLATION NOT DONE PROPERLY DUE TO WHICH THE TV CHANNELS WERE NOT WORKING AS EXPECTED, SOMETIME VIDEO IS BUFFEREING, WE RAISED THE COMPLAINT ON CUSTOMER CARE, BUT EACH TIME THEY ARE CLOSING THE COMPLAINT WITHOUT SOLVING IT,
BELOW ARE THE 2 TIME COMPLAINT DETAILS
Dear SHARADA G.V your Complaint No. 606647389 for Customer ID 4802433 has been registered and will get resolved till Friday, July 6, 2018 01.50 PM
Dear SHARADA G.V your Complaint No. 607041125 for Customer ID 4802433 has been registered and will get resolved till Saturday, July 7, 2018 03.39 PM
Dear SHARADA G.V your Complaint No. 613864496 for Customer ID 4802433 has been registered and will get resolved till Saturday, July 23, 2018 03.07 PM
AS YOU CAN SEE I HAVE REGISTERED COMPLAINT FOR 5 TIMES WHERE AS I HAVE GIVEN THE LAST THREE COMPLAINT ACKNOWLEDGEMENT
NOBODY COMING FROM THE COMPANY END AND SOLVING THE ISSUE, EACH TIME THEY ARE SIMPLY REGISTERING THE COMPLAINT AND CLOSING THE ISSUE WITHOUT SOLVING IT,NO ENGINEER HAS ATTENDED TO SOLVE THE ISSUE AND NO RESPONSE FROM VIDEOCON, EACH TIME THEY ARE SEEING ENGINEER CLOSED IT
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