Videocon d2h - Refusal for refunding account balance

Complain ID : JGJN041370   41   Complaint's Reply

DTH TV Complaint  Complaint Date : September 11, 2019
  • State :  Gujarat
  • City :  Vadodara
  • Address: 102, Maa Taruhari Flats, Nr.IOC Nagar, Akota Stadium, Vadodara - Gujarat
Customer ID of Videocon d2h - 90621924

I have been using the services since a long and now i need to permanently deactivate all the services and disconnect the connection. I have called the customer care department and sent the email also for the same.

surprisingly, none of the company representative turned back. O phone call they said that they will not disconnect the services.

All the hardware , se top box and remote are ready to take back by the company.

Am simply requesting to refund my account balance as on today. But I really do not understand what exactly the problem in refunding account balance while am not using any of services?

You are sincerely requested to please extend all your possible support in the matter.

Jignesh Derasari
Complaint Against / To: Videocon D2H

Reply Now Contact Share

Related complaints

    Team d2h

    by Team d2h:

    (5 of 5)

    Dear Jignesh,

    We would like to inform you that refund/cancellation of services is not processed as per the policy. Furthermore, we request you to write us back with your concern due to which you are seeking for service cancellation so that we can serve you better.

    Thanks & regards

    Reply

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    Consumer's reply and reviews

    It's entertains complaints where the value of goods or services paid as consideration does not exceed rupees one crore.

    Please Cancel license Of Hotel

    SUNIL RATHOD

    March 27, 2024

    A Vibrant Rant About Onlyfans Pornstars Pornstar Kayleigh Wanless

    Marlene

    March 27, 2024

    Out side House No. 475 Sector 15A, Faridabad, the sewer manhole is over flowing since last more than a week. It is causing health problem to the residents of the house. Some one will have to be admitted to the hospital because of the dirt spread out ...

    CA Ajeet Singh Patwa

    March 27, 2024

    My name mohan add. C2278 sanjay colony bhati mines new delhi 110074 Bus no. DL51EV4243 Route no. 434 My 2 kids and 2 friends are sitting in the bus and the total ticket price will be 10RS but conductor ask to get extra charge and don't issue the tick...

    Mohan

    March 26, 2024

    Model no Rt34c4522BX porchase on Great eastern Sinthee invoice noW1324/2324/20493 dated 21/03/2024 but goods front side scratch and colour faid please replace as soon as possible. Contact no 9804640642

    Suvrabrata Goswami

    March 26, 2024

    Worst service of Flipkart. Support Us

    Palak Jain

    March 25, 2024

    I had booked a season ticket on 5th March ..Payment deducted through UPI ...ticket was visible on first day ..now it's not showing ...transaction history too seemed eraised ..However I still have the traction proof on UPI

    Sneha

    March 25, 2024

    Delhi darwaja bhar near aabkari thana santoshi tample alwar

    Manoj Kumar meena

    March 23, 2024

    Very bad service

    Rajani

    March 23, 2024

    My mom is a member of SHG one of animator forcing to pay 500 against Grama Samaikhya scheme without telling any benifit and reason, she is block mailing that if we not pay there will be no loans you will get in future like telling.

    Shaik jilani

    March 22, 2024