Poor service and harassing consumers - Videocon d2h Nodal Officer

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Jago Grahak Jago Complain ID : JGJN039457   11   Complaint's Reply

DTH TV Complaint  Complaint Date : July 8, 2019

Complaint Against / To : Videocon d2h Nodal Officer

I have never found such bad experience with any DTH vendor before. I have raised complain on 2nd July 2019 and till date no one has responded back .
Is this the way Videocon handle the customer queries?
I have contacted the customer care everyday multiple times but every time the customer care asked the ID and put the call on hold which I think no other vendor does with the customers.
Customer ID--153345268

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    Poor service and harassing consumers

    Dear Sangram,

    We understand that your complaint is resolved now. Please get in touch with us if you face any problem with our product.

    Thanks & regards

    July 16, 2019 Team d2h

    Poor service and harassing consumers

    Dear Sangram,

    We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.

    Thanks & regards

    July 10, 2019 Team d2h