Package of Channels - I want to change my existing plan of Rs.600/approx to flexi pack of Rs.84/

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Jago Grahak Jago Complain ID : JGJN036357   9  

DTH TV Complaint  Complaint Date : December 27, 2018

Complaint Against / To : Videocon d2h

I want to change my existing plan of Rs.600/approx to flexi pack of Rs.84/ with HD add-on HD Mega ROI of Rs.109.32 +gst on 22/12/18, but they wrongly changed it to New Gold Sports of Rs.339/+GST which have no any HD channels.
Now they are not changing it as per my requirement.They told me that I can not downgrade my package.Thats why I am not able to watch my desired channels.
Please resolve the matter asap.

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