Fraudulent Activity of Videocon d2h group towards Balance: My customer ID: 3526104
Complain ID : JGJN032338 31
DTH TV Complaint
Complaint Date : June 20, 2018
Without my request/approval, 2 chanells were activitated in my account for almost a year, I was accidentally going over my account details and found these 2 channels were added to my account without my approval.
Chanel Names are
1)Idabat
2)Dance Channel{Dont remember the exact Name}
After calling, they have cancelled these channels but failed to give me any proof of why these chanells were added in the first place. When I checked with them they said they are there in the account for approximately 1 year. So I have been duped for almost a year now. I have completely lost confidence in the customer support, they gave me a nodal officer number to address the Issue, the respective person has already quit the job and has failed to address my concern.
Reference Number of the above situation is tracked with the reference number 599501959
If this can happen to me, I feel the same has happened to multiple customers. Hope they stop this as it is unethical and Company will not survive for a long term with this mode of operation.
Chanel Names are
1)Idabat
2)Dance Channel{Dont remember the exact Name}
After calling, they have cancelled these channels but failed to give me any proof of why these chanells were added in the first place. When I checked with them they said they are there in the account for approximately 1 year. So I have been duped for almost a year now. I have completely lost confidence in the customer support, they gave me a nodal officer number to address the Issue, the respective person has already quit the job and has failed to address my concern.
Reference Number of the above situation is tracked with the reference number 599501959
If this can happen to me, I feel the same has happened to multiple customers. Hope they stop this as it is unethical and Company will not survive for a long term with this mode of operation.
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