Complain Videocon D2H Regarding Base pack Change without my consent

Complain ID : JGJN031143   40  

DTH TV Complaint  Complaint Date : March 17, 2018
Hi,



My customer ID is 31416282, My base Pack is changed to New Gold Sports from Super Gold without my call or consent don't know why and how.



Kindly let me know the reason also for my pack change without my or mine family members consent/knowledge.



Kindly help me by resolving this issue, please downgrade my base pack and refund the excess deduction which has been deducted from my account because of base pack change.


Kindly solve this this issue.

When I had queried about the same with Customer Care I came to know that some Unknown Number "8390662122" has changed my base pack.

Mine concern is the same how my basic personal Information is leaked to some unknown person whom I don't know and never contacted. My base pack was changed and extra money is getting deducted from my account.

For each mail and call I am getting the same response that my pack was changed because of above mentioned Mobile Number, but mine concern is I don't know above number Person and I never got a call from that number also.

Kindly help me in getting the Justice and also solving this issue.

Thanks & Regards

Satish Sharma
Complaint Against / To: Videocon D2H

Reply Now Contact Share

Related complaints

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    Consumer's reply and reviews

    It's entertains complaints where the value of goods or services paid as consideration does not exceed rupees one crore.

    Please Cancel license Of Hotel

    SUNIL RATHOD

    March 27, 2024

    A Vibrant Rant About Onlyfans Pornstars Pornstar Kayleigh Wanless

    Marlene

    March 27, 2024

    Out side House No. 475 Sector 15A, Faridabad, the sewer manhole is over flowing since last more than a week. It is causing health problem to the residents of the house. Some one will have to be admitted to the hospital because of the dirt spread out ...

    CA Ajeet Singh Patwa

    March 27, 2024

    My name mohan add. C2278 sanjay colony bhati mines new delhi 110074 Bus no. DL51EV4243 Route no. 434 My 2 kids and 2 friends are sitting in the bus and the total ticket price will be 10RS but conductor ask to get extra charge and don't issue the tick...

    Mohan

    March 26, 2024

    Model no Rt34c4522BX porchase on Great eastern Sinthee invoice noW1324/2324/20493 dated 21/03/2024 but goods front side scratch and colour faid please replace as soon as possible. Contact no 9804640642

    Suvrabrata Goswami

    March 26, 2024

    Worst service of Flipkart. Support Us

    Palak Jain

    March 25, 2024

    I had booked a season ticket on 5th March ..Payment deducted through UPI ...ticket was visible on first day ..now it's not showing ...transaction history too seemed eraised ..However I still have the traction proof on UPI

    Sneha

    March 25, 2024

    Delhi darwaja bhar near aabkari thana santoshi tample alwar

    Manoj Kumar meena

    March 23, 2024

    Very bad service

    Rajani

    March 23, 2024

    My mom is a member of SHG one of animator forcing to pay 500 against Grama Samaikhya scheme without telling any benifit and reason, she is block mailing that if we not pay there will be no loans you will get in future like telling.

    Shaik jilani

    March 22, 2024