Order missing, I had so complaint , but paytm had no responsibility for my ordered.

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Jago Grahak Jago Complain ID : JGJN036590   28  

Delivery Complaint  Complaint Date : January 7, 2019
  • State :  Delhi
  • City :  East Delhi
  • Address: 662,1ST FLR,GALI NO 3,NR GEETA CLNY, THANA,PANDIT PARK,KRISHNA NGR

Complaint Against / To : Paytm mall

I m nisha singh, i had order 25th sep.2018 10:43pm.by paytm mall.my paytm no is 9540455321. But my order was not received,but show order delivered.
I had so complaint , but paytm had no responsibility for my ordered.
My paytm order id no was 6114968131.pls help me.

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