Videocon d2h Customer Care Executive Using Offending language
Complain ID : JGJN037825 41 Complaint's Reply
Customer Care Complaint
Complaint Date : March 8, 2019
- State : Uttar Pradesh
- City : Noida
My customer ID is 155471390.
I am unable to select my package as I am unable to login via RMN or email. Not receiving OTP through mobile or email for past 3 days.
The customer care executive I just spoke over call was using offending language and did not resolve my query.
He has used humiliating language and even told me that he is not sitting there to listen to me and feed my email id which is very big to enter. After that he disconnected the call.
Videocon d2h is having worst quality customer care staff.
I am unable to select my package as I am unable to login via RMN or email. Not receiving OTP through mobile or email for past 3 days.
The customer care executive I just spoke over call was using offending language and did not resolve my query.
He has used humiliating language and even told me that he is not sitting there to listen to me and feed my email id which is very big to enter. After that he disconnected the call.
Videocon d2h is having worst quality customer care staff.
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by team d2h:
(5 of 5)
Dear Customer,
We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.
Regards,
Team d2h
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